Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
41
41
years of professional experience
Work History
Stay At Home Mom
At Home
Sedalia, CO
04.1997 - Current
Managed inventory and supplies to ensure materials were available when needed.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed routine maintenance and repair.
Achieved cost-savings by developing functional solutions to problems.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Completed day-to-day duties accurately and efficiently.
Monitored health and safety of large family and animals, alone while spouse spent ample time traveling.
Managed finances, for household, while spouse spent ample time traveling away from home
Online Ebay Store Owner
Ebay
Sedalia, CO
11.2022 - 12.2023
Resolved customer complaints in a timely manner while maintaining a positive attitude.
Implemented marketing campaigns to increase brand visibility and attract new customers.
Identified areas of improvement for increased productivity or cost savings initiatives.
Maintained records of sales, profits and losses within the store.
Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
Garden Center Associate
The Home Depot Inc
Castle Rock, CO
04.2022 - 10.2022
Greeted customers upon arrival and provided assistance as needed.
Provided advice on how to care for plants and landscaping solutions.
Organized and restocked shelves to ensure a neat, presentable display area.
Inspected plants for signs of disease or damage before sale.
Maintained cleanliness of the garden center by sweeping floors, emptying trash cans, cleaning windows.
Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.
Developed relationships with local nurseries to source new products.
Responded to questions from customers regarding product availability or pricing.
Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
Watered and pruned plants according to specific needs for plant type.
Created pricing labels for displayed products with pricing guns and label makers.
Organized store by returning merchandise to proper areas and restocked displays.
Cleaned shelves, counters and tables to maintain organized store.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Administrative Assistant
United HealthCare
Lexington, KY
08.1985 - 04.1997
Developed and maintained filing systems for confidential documents and records.
Answered questions from customers regarding products and services offered by the company.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Conducted research on various topics as requested by management.
Facilitated communication between different departments within the organization.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Scheduled appointments between clients and customers and internal staff members.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Handled confidential documents in an organized fashion according to established protocol.
Compiled data from various sources into organized reports for review by management team.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Managed database systems containing customer contact information.
Updated contact lists regularly when changes occur in employee status or contact information.
Directed customer inquiries to appropriate department personnel.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Proofread content for typo-free emails and documentation.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Responded to customer issues to provide immediate resolution and improve retention.
Real Estate Legal Secretary
Wyatt, Tarrant & Combs
Lexington, KY
07.1983 - 08.1985
Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
Organized case files by creating and maintaining document filing systems for easy retrieval of information.
Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Processed summonses, subpoenas and complaints.
Composed and revised letters and depositions.
Coordinated and scheduled meetings and telephone conferences.
Composed and revised legal documents, letters, depositions and court documents.
Received and disbursed incoming mail.
Proofed documents and submitted to attorneys for review.
Organized and prioritized caseloads for attorneys.
Photocopied all correspondence, documents and other printed materials.
Opened new client files and new matters in CMS.
Checked office supplies stock and placed orders to maintain levels.
Acted as liaison between clients, vendors and attorneys.
Processed and distributed invoices to bill clients.
Drafted letters and prepared legal correspondence for attorneys and legal assistants.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Routed contracts, agreements and invoices through proper signature process.
Revised and maintained master calendar to coordinate meetings across multiple time zones.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Compiled meeting agendas and supportive materials ahead of meetings.
Arranged case files and maintained records and notebooks.
Drafted or reviewed legal documents and precedents to support case preparation.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Took detailed notes in meetings and disseminated information afterward.
Education
High School Diploma -
Somerset High School
Somerset, KY
05-1983
Some College (No Degree) - Small Business Accounting
University of Kentucky
Lexington, KY
Some College (No Degree) - General Studies
Somerset Community College
Somerset, KY
Skills
Customer Relations
Friendly, Positive Attitude
Teamwork and Collaboration
First Aid/CPR
Remote Office Availability
Communication
Multitasking
Flexible and Adaptable
Decision-Making
Problem Resolution
Recordkeeping
Interpersonal Communication
Affiliations
Hiking
Gardening
Traveling
Plane Spotting
Planning itineraries
Cooking
Timeline
Online Ebay Store Owner
Ebay
11.2022 - 12.2023
Garden Center Associate
The Home Depot Inc
04.2022 - 10.2022
Stay At Home Mom
At Home
04.1997 - Current
Administrative Assistant
United HealthCare
08.1985 - 04.1997
Real Estate Legal Secretary
Wyatt, Tarrant & Combs
07.1983 - 08.1985
High School Diploma -
Somerset High School
Some College (No Degree) - Small Business Accounting