Established Pharmacy Manager who thrives on interacting with people of all ages and personalities and has experience in regulation requirements. Experienced in patient care and immunizations. Offers a successful career history spanning more than 15 years.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Specialty Pharmacist PRN
University of Kentucky Medical Center
Lexington, KY
01.2026 - Current
Reviewed medication therapy for patients with complex health conditions.
Collaborated with healthcare team to optimize pharmacotherapy plans.
Educated patients on medication use and potential side effects.
Ensured compliance with regulatory standards in pharmacy operations.
Collaborated with insurance companies regarding coverage issues for complex therapies.
Maintained detailed records of medications dispensed to patients.
Coordinated with physicians and other healthcare professionals to provide appropriate therapeutic interventions for patients.
Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Worked with pharmacy technicians to expedite urgent requests.
Pharmacist
Walgreens Boots Alliance
London, KY
02.2022 - 01.2026
Managed inventory levels, ensuring availability of essential medications and supplies.
Collaborated with healthcare professionals to optimize patient care plans.
Reviewed prescriptions for accuracy and completeness prior to dispensing.
Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Detected and reported therapeutic incompatibilities.
Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Pharmacy Manager
Walmart
London, KY
07.2021 - 02.2022
Managed daily pharmacy operations and coordinated staff schedules.
Ensured compliance with pharmacy laws and regulations during all transactions.
Collaborated with healthcare providers to optimize patient medication therapy.
Resolved customer inquiries and addressed concerns promptly and professionally.
Conducted regular audits of pharmacy practices to maintain quality standards.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Evaluated performance of pharmacy staff members regularly through feedback sessions.
Ordered supplies needed for pharmacy and kept tabs on inventory levels.
Communicated with patients with compassion while keeping medical information private.
Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
Pharmacy Manager
Walgreens
London/Corbin, Kentucky
03.2010 - 07.2022
Mentor and coach pharmacist and newly hired pharmacy technicians.
Provide critical information and advice to patients regarding possible drug interactions, side effects, dosage and proper medication storage.
Administer influenza, pneumonia, hepatitis a and b, rabies, shingles, meningitis, polio, chickenpox, HPV, tDap and others per state regulations. Collaborate with the store manager on a daily basis to maintain excellent service.
Collaborate regularly with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Maintain a family atmosphere in a retail setting which allowed the employees and patients to feel at ease.
Process up to 750 prescriptions on high volume days.
Interpret and evaluate the validity and safety of medication orders and prescriptions.
Assist customers with medical issues and provide healthcare counseling.
Extend patient engagement with extra counseling and follow-up adherence calls.
Conduct drug utilization reviews, drug interventions and therapy management.
Maintain drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Staff Pharmacist
Walgreens
London, Kentucky
07.2008 - 03.2010
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Processed and labeled prescriptions with proper data and directions for use.
Appropriately resolved customer issues, complaints and questions.
Communicated directly with doctors' offices via telephone, fax and email.
Oversaw the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients.
Administered influenza, pneumonia, and Zostavax vaccinations.
Education
Pharm.D -
Samford University School of Pharmacy
Birmingham, AL
2002
Skills
Certified Immunizing Pharmacist in Kentucky
CPR certification
Performance metrics of pharmacy and employees
Personnel management
Regulatory requirements
Oral and written communication
Patient counseling
Drug utilization review
HIPAA trained
Inventory management
Clear understanding of Medicare and Medicaid processes
Strong decision-making ability
Exceptional patient care and interaction
Time management skills
Results-oriented
Certification
In good standing with the Kentucky Board of Pharmacy