Julie Thorp
Olympia,WA
Summary
Dedicated healthcare professional with a strong background in supervising direct care staff and advocating for patient rights. Expertise in training coordination and performance evaluation, committed to enhancing service quality and ensuring regulatory compliance.
Overview
14
14
years of professional experience
Work History
Supervisor Of Direct Care
Northwest Healthcare
Lacey, Washington
04.2022 - Current
- Supervised direct care staff to guarantee high-quality patient support.
- Provided direct supervision and guidance to staff members.
- Coordinated training for new staff, improving understanding of optimal care practices.
- Conducted regular performance evaluations, identifying areas for team development and enhancing overall effectiveness.
- Implemented scheduling systems, ensuring adequate staff coverage and timely patient assistance.
- Facilitated effective communication between families and healthcare providers.
- Advocated for patient rights and needs within the healthcare system.
- Scheduled home visits with clients to evaluate their health conditions. with clients to assess their overall wellbeing.
- Ensured compliance with state and federal regulations related to services provided.
- Addressed concerns raised by clients or family members in a timely manner.
Certified Nursing Assistant
Providence St Peters Hospital
Olympia, Washington
01.2013 - 10.2021
- Assisted patients with daily living activities such as bathing, grooming, and dressing.
- Monitored vital signs, including blood pressure and pulse rate, and reported changes promptly to healthcare team.
- Answered call lights swiftly, addressing patient needs with urgency and care.
- Responded quickly to emergencies involving sudden illness or injury, ensuring timely intervention.
- Maintained cleanliness and safety of patient rooms and common areas, promoting a healthy environment for patients and staff.
- Documented patient information in electronic health records system, enhancing communication and continuity of care.
- Measured and recorded food and liquid intake and output, providing critical data for patient care decisions.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Education
Medical Assistant - Medical Assisting
Bryman College
Tacoma, WA06-2006
Skills
- Staff supervision
- Performance evaluation
- Care coordination
- Regulatory compliance
- Staff training
- Quality assurance
- Patient advocacy
- Effective communication
- Time management
Timeline
Supervisor Of Direct Care
Northwest Healthcare
04.2022 - Current
Certified Nursing Assistant
Providence St Peters Hospital
01.2013 - 10.2021
Medical Assistant - Medical Assisting
Bryman College