Compassionate Mental Health Associate with a proven track record of high productivity and task completion. Proficient in conducting referrals, screenings, and assessments. Effectively evaluated the medical and social needs of clients. Collaboratively prepared and executed evidence-based, Person-Centered Plans to ensure access to treatment, medications, and other services. Respectfully monitored each client's compliance with the treatment plan while providing evidence-based therapy for adults, children and youth. Empathetically provided psycho-education and other supports as desired. Strong communication, empathy, and problem-solving skills to improve mental health care delivery. Committed to providing respectful and understanding support to clients in challenging environments.
Overview
21
21
years of professional experience
Work History
Mental Health Associate
Mountain Comprehensive Care Center
Hopkinsville, KY
02.2019 - Current
Provided assessment and evaluation of clients' mental health needs.
Developed treatment plans based on diagnoses and individualized goals.
Facilitated school-based individual psychoeducational services to address various topics related to mental health.
Implemented evidence-based interventions with individuals, families, and groups.
Conducted crisis assessments for clients experiencing acute symptoms of mental illness.
Maintained records of client progress in accordance with agency policies and procedures.
Collaborated with multidisciplinary teams to ensure continuity of care for clients.
Assisted in developing strategies for managing challenging behaviors exhibited by clients during psychoeducational sessions.
Provided psychoeducational about mental health conditions to clients, families, and other professionals.
Supported clients in identifying personal strengths and resources that could be used to promote healthy coping skills.
Coordinated referrals for additional services such as housing assistance, employment opportunities., when needed.
Attended professional development workshops and trainings related to best practices in treating individuals with mental health concerns.
Provided education about common signs and symptoms associated with different types of mental illnesses.
Offered guidance and support to family members dealing with a loved one's mental health condition.
Observed and reported changes in client appearance, behavior or aptitude to work toward treatment plan goals.
IMPACT Service Coordinator
Pennyroyal Mental Health Center
Hopkinsville, KY
07.2006 - 11.2018
Coordinated service schedules and appointments with clients.
Provided customer service to ensure client satisfaction.
Maintained accurate records of services provided for each client.
Assisted in the development of training materials related to service coordination processes.
Monitored staff performance and provided feedback on areas of improvement needed.
Provided support services to clients such as housing assistance, job placement, and financial aid.
Advised families on available resources in the community that could benefit their loved ones.
Assisted with crisis intervention when needed.
Scheduled appointments with other healthcare providers for clients.
Created strategies to help clients reach their goals through self-advocacy skills training.
Maintained detailed records of all interactions with clients in accordance with HIPAA regulations.
Coordinated referrals to appropriate service providers within the community.
Educated clients on various topics related to their individual cases.
Collaborated with other social service agencies to ensure comprehensive care for all cases.
Participated in team meetings to discuss best practices and new approaches for managing cases.
Met regularly with each client to review progress towards goals set in their plan.
Assisted with obtaining legal documents such as guardianship or power of attorney orders when needed.
Provided advocacy services during court hearings or administrative proceedings related to a client's case.
Supported families in navigating complex systems like Medicaid, SSI and SSDI., so they can access benefits for their loved one.
Attended trainings and workshops related to case management principles and techniques.
Developed and implemented case management plans for clients according to individual needs.
Conducted assessments of client's physical, mental, and emotional health.
Facilitated communication between medical professionals and clients.
Substitute Teacher
Christian County Public Schools
Hopkinsville, KY
08.2003 - 05.2006
Provided instruction and guidance to students in the absence of a regular teacher.
Organized lesson plans and activities for students.
Assisted with classroom management issues when needed.
Implemented school policies and procedures in the classroom.
Collaborated with other teachers to ensure student success.
Maintained accurate records of student performance, attendance, and behavior.
Monitored student progress throughout the day.
Encouraged positive behavior among students through effective communication techniques.
Supported special needs students by providing individual instruction as needed.
Education
Master of Arts - School Counselor
University of the Cumberlands
Williamsburg, KY
12-2026
Bachelor of Science - Psychology
Austin Peay State University
Clarksville, TN
05-2002
Associate of Arts - Early Childhood Education
Hopkinsville Community College
Hopkinsville, KY
05-2000
Skills
Patient assistance
Individual Counseling
Treatment Planning
Family Support
Psychosocial Assessments
Charting and clinical documentation
Family relations
Crisis Intervention
Affiliations
Spending time with my husband, grandchildren and other family members
Volunteering for various church activities
Geocaching with friends
Accomplishments
President's Community College Scholarship recipient
Graduated from Austin Peay State University Cum Laude
References
References available upon request.
Timeline
Mental Health Associate
Mountain Comprehensive Care Center
02.2019 - Current
IMPACT Service Coordinator
Pennyroyal Mental Health Center
07.2006 - 11.2018
Substitute Teacher
Christian County Public Schools
08.2003 - 05.2006
Master of Arts - School Counselor
University of the Cumberlands
Bachelor of Science - Psychology
Austin Peay State University
Associate of Arts - Early Childhood Education
Hopkinsville Community College
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