Julie Tucker
Nashville,AR
Summary
Dedicated Customer Service Specialist experienced in prioritizing and multitasking in fast-paced environments. Delivered exceptional customer experiences through strong work ethic, adaptability, and interpersonal skills. Contributed to team success by effectively managing escalated support issues and taking on new challenges.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Durable Medical Equipment And Supplies
Nashville, AR
07.2024 - 04.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized customer needs during interactions to provide tailored service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Personal Care Aide
Lou Ella Terrell
Murfreesboro, AZ
04.2021 - 08.2021
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship, emotional support, and social interaction for clients.
- Coordinated medication schedules and ensured timely administration.
Cashier
Centerpoint store
Center Point, AZ
11.2020 - 05.2021
- Processed customer transactions efficiently with cash register system.
- Provided excellent customer service and resolved inquiries promptly.
- Managed cash drawer, ensuring accuracy during shifts.
Certified Nursing Assistant
Mine Creek Healthcare
Nashville, AR
04.2020 - 11.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted nursing staff with daily patient care and hygiene tasks.
- Monitored vital signs and reported changes to healthcare team.
- Answered call lights promptly and responded to patient needs accordingly.
- Documented patient information accurately in electronic health records.
- Maintained cleanliness and safety of patient rooms and common areas.
Assistant Store Manager
Ezmart
Dierks, Arkansas
03.2014 - 04.2019
- Supervised daily store operations and ensured compliance with company policies.
- Coordinated staff schedules to optimize coverage during peak hours.
- Assisted in training new employees on store procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
Dierks High School
Dierks, ARSkills
- customer service
- multi-line telephone operations
- attention to detail
- effective communication
- written communication
- Written communication
- Adaptive team player
- Multi-line telephone operations
- Staff training
Timeline
Customer Service Representative
Durable Medical Equipment And Supplies
07.2024 - 04.2026
Personal Care Aide
Lou Ella Terrell
04.2021 - 08.2021
Cashier
Centerpoint store
11.2020 - 05.2021
Certified Nursing Assistant
Mine Creek Healthcare
04.2020 - 11.2020
Assistant Store Manager
Ezmart
03.2014 - 04.2019
Dierks High School