Julie Wall
Chattanooga,TN
Summary
Driven and licensed cosmetologist with a proven track record from Self Employed, adept at building client relationships and upselling products. Excelled in customer consultation and sanitation practices, enhancing client satisfaction and safety. Skilled in social media promotion, contributing to a loyal clientele base and increased sales through exceptional service and expertise.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Self Employed
07.2019 - 03.2024
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Maintained cleanliness of workstations and adhered to hygiene protocols during makeup applications to create a safe environment for clients.
- Assisted clients with skincare concerns by recommending appropriate products, improving overall skin health.
- Handled client inquiries professionally and efficiently while maintaining a friendly demeanor at all times.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- I have been in the beauty industry since July 2019, I worked at 3 different salons in the past 5 years of me being employed. I specialize in hair color, facial waxing, makeup application, sales experience, upselling, merchandising, and cashier experience. I am adept in any situation, punctual, and willing to work.
Cashier/Retail Sales Associate
Once Upon A Child
02.2018 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- I worked here as my first job, it was not a consistent 5 year work length, but broken up a few years at a time. I worked here while attending college and even worked a second job with it and college simultaneously.
Education
Cosmetology - Cosmetology Education
Miller Motte Technical College
Chattanooga, TN07.2019
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Client Education
- Social Media Promotion
- Product expertise
- Waxing treatments
- Sales expertise
- Relationship Building
- Sales and Upselling
- Relationship building and management
Art
I wanted to become a tattoo artist, I'm very skilled in portraits and artistic abilities. I can help promote and crea
Timeline
Cosmetologist
Self Employed
07.2019 - 03.2024
Cashier/Retail Sales Associate
Once Upon A Child
02.2018 - 05.2022
Cosmetology - Cosmetology Education
Miller Motte Technical College