Julie Wason
West Hills,CA
Summary
Professional hospitality specialist prepared for top-tier service roles. Skilled in delivering exceptional guest experiences with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, and passion for creating memorable dining experiences. Proficient in high-pressure environments, showcasing excellent communication, problem-solving, and multitasking abilities. Focused on maintaining company standards, guest satisfaction, and a healthy work enviornment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Event Server
Tres LA Catering
01.2022 - 12.2022
- Assisted event coordinators in the execution of events by setting up and breaking down venues.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Built rapport with guests through friendly interactions, fostering an atmosphere of warmth and hospitality at each event.
Server, Bartender, Expo
Chili's Bar & Grill
09.2005 - 09.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires, providing guidance on restaurant standards and best practices.
- Increased sales of food and beverages by upselling menu items.
- Mastered menu knowledge to confidently answer guest inquiries and make personalized recommendations.
- Raised customer return rates with exceptional attention to detail in both food presentation and service quality.
Server
Fairwinds
06.2004 - 08.2005
- Prepared dining room and buffet for lunch and dinner service
- Greeted guests and built positive relationships
- Took food and beverage orders, ensured proper presentation and sanitation.
Education
Associate of Science - Nursing
Los Angeles Pierce College
Woodland Hills, CA06.2009
Skills
- Superb time management skills
- Anticipating guest needs
- Friendly, positive, professional
- Menu knowledge mastery
Certification
ServSafe California Food Handler
ServSafe Alcohol
Timeline
Event Server
Tres LA Catering
01.2022 - 12.2022
Server, Bartender, Expo
Chili's Bar & Grill
09.2005 - 09.2015
Server
Fairwinds
06.2004 - 08.2005
Associate of Science - Nursing
Los Angeles Pierce College
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