Resolute and driven professional with exceptional experience driving market share and revenue in the luxury spa/wellness, entertainment, and restaurant markets. Consistent in being a results-oriented leader and performer with strong conceptual, creative thinking. Over 25 years' experience as a Regional Director and General Manager in managing overall customer service, sales, and marketing; Brand and business development. Assisted in opening new spa properties annually for over 10 years during tenure with the company.
Professional NBA Los Angeles Lakers Cheerleader (Two years); California State University, Fullerton Head Cheer/Song leader (Four years); (NCA) National Cheerleading Association Professional Instructor (Five years); Additional LeadershipTraining: (ACT) Accountable Communications Technology (Six years); Franklin Covey, The Speed of Trust Specialties; Client relations; Employee retention/morale; P&L analysis and management; Profit maximization and operational streamlining; Branding and identity; Marketing and competitive analysis and employee wellness programs