Julie Whaley
Kansas City,MO
Summary
Driven Social Worker Case Manager and Administrative Assistant at Arkansas Blue Cross Blue Shield, I leveraged assessment and evaluation skills alongside motivational interviewing to enhance client outcomes, surpassing caseload requirements by a significant margin. Excelled in community outreach and fostering professional relationships, demonstrating a profound impact on client and organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Worker Case Manager
Arkansas Blue Cross Blue Shield
03.2016 - 03.2024
- Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
- Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
- Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
- Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
- Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
- Exceeded performance metrics by consistently meeting and surpassing assigned caseload requirements while maintaining high-quality care standards.
Administrative Assistant /Data Entry Clerk
Arkansas Blue Cross Blue Shield
07.2011 - 03.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Education
Bachelor of Science - Social Work
Central Missouri State University
Warrensburg12.1978
Skills
- Assessment and Evaluation
- Motivational Interviewing
- Client Needs Assessments
- Multicultural Competence
- Community Outreach
Certification
- Certified Case Manager , Commission For Case Manager Certification.
- Social Work Licensure State of Missouri, State of Oklahoma, State of North Dakota, State of MIssissippi, State of Alabama, State of Montana, State of Arkansas.
Timeline
Social Worker Case Manager
Arkansas Blue Cross Blue Shield
03.2016 - 03.2024
Administrative Assistant /Data Entry Clerk
Arkansas Blue Cross Blue Shield
07.2011 - 03.2016
Bachelor of Science - Social Work
Central Missouri State University