Proficient in thriving in fast-paced environments, with a strong foundation in organizational, technical, and interpersonal skills. Capable of confidently engaging with individuals across all levels to facilitate smooth and productive interactions. Detail-oriented and resourceful, consistently delivering high-quality results on projects while efficiently managing multiple tasks simultaneously.
Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
Served as a reliable point of contact for external auditors, providing necessary documentation and answering inquiries related to accounts receivable/payable activities.
Reached out to vendors and customers to verify information and follow up on client issues.
Managed and responded to correspondence and inquiries from customers and vendors.
Generated invoices upon receipt of billing information and tracked collection progress.
Administrative Associate
Blankenship CPA Group
02.2019 - Current
Ensured the preparation and billing of client invoicing for tax returns and monthly bookkeeping services
Submitted and tracked E-filing of tax documents to the IRS through an electronic file system
Created and maintained excel spreadsheet of yearly tax returns submitted along with billing history of previous year(s) in accordance with company standards and billing practices
Worked closely with Partners and Principles on a day to day basis, ensuring clients received updates and information promptly.
Administrative Assistant
Private School
03.2017 - 12.2018
Integral part of day to day office administration
Responsible for providing tours to all perspective families, answering questions regarding curriculum while maintaining a personal understanding of each individual family's needs
Ensured that the values of our organization were upheld and shared by current and potential families
Prepared and tracked all necessary enrollment requirements including fees and tuitions
Implemented systems and controls to ensure accurate records and information was maintained for each attending student, following up when necessary
Responded professionally to all inquiries via phone, email and social media outlets
Attended Chamber meetings and events as a professional representative of the organization, always seeking new opportunities to become more involved in surrounding communities.
Administrative Assistant
Sumner County Schools
08.2015 - 03.2017
Participated in maintaining the department purchase order system, distributing and tracking requested custodial supplies for all Sumner County Schools
Worked closely with approved vendors, maintaining inventory levels of custodial supplies, ensuring pricing and quality were met within specifications
Provided support to all telephone and email inquiries, ensuring answers were provided quickly and professionally
Maintained the ordering of custodial equipment parts, comparing internet pricing with secured vendors while maintaining accurate records for the finance department to ensure monthly reconciliations of the company credit card.
Office Manager
Ithaca Community Child Care Center
07.2002 - 04.2014
Performed a wide variety of support for all Executive staff including maintaining confidential situations regarding board of director decisions, human resource policies and procedures, payroll calculations, benefit selections and time off requests
Accountable for managing 200+ children's files, meeting New York State requirements for record keeping, annual reports and audits as directed by the Health Department & Child and Adult Care Food Program
Participated in annual audits, providing proper documentation of yearly functions and reconciliations
Provided the highest level of customer service for all inquiries and payments, ensuring weekly deposits were accurate and accounted for as well as researching any discrepancies
Prioritized deadlines and staffing needs, including managing 8-13 substitutes to meet the needs of the center on a daily basis
Attended monthly board meetings, recorded, transcribed and distributed minutes for each attending board member.