Julie Zwald
Gulf Breeze,FL
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
1
1
year of professional experience
Work History
Business Office Manager
Invisiguard Window Tinting
08.2023 - Current
- Update reports, manage accounts, and generate reports for company database.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolve financial discrepancies and customer billing issues with timely attention.
- Maximize cash flow through optimal billing and collection processes.
- Establish workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Full customer service of all accounts in the vehicle, residential and commercial fields.
Portfolio Manager
HomeRiver Group
07.2023 - 11.2023
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Promptly responded to tenant complaints and concerns for over 180 properties.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Communicated with landlord regarding building and tenant issues.
- Scheduled outside contractors for major maintenance issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Guest Service Team Member
Gulf Breeze Recovery
11.2022 - 08.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
Education
Oregon Real Estate License - Real Estate/Property Management
ProSchools
Eugene, OR07.2021
Skills
- Presentation Design
- Expense Reporting
- Business Recordkeeping
- Account Reconciliation
- Financial Administration
- Database Administration
- Business Operations Management
- Event Coordination
- Scheduling and Calendar Management
- Administrative Support
Timeline
Business Office Manager
Invisiguard Window Tinting
08.2023 - Current
Portfolio Manager
HomeRiver Group
07.2023 - 11.2023
Guest Service Team Member
Gulf Breeze Recovery
11.2022 - 08.2023
Oregon Real Estate License - Real Estate/Property Management
ProSchools