Julieann Derrick

• Organizes and coordinates the activities and flow of work for billing and collections functions.

• Oversees patient access activities including pre-registration, insurance verification, patient registration, patient check out, upfront collections, billing and medical records and provides general administrative assistance to the provider.

• Assists patients with meeting their financial obligations by providing education regarding co-pays, coinsurance, deductibles, and related matters. Functions as liaison between the business office and practice staff.

• Evaluates documentation to ensure that appropriate, accurate, and complete information is maintained and appropriate authorizations are obtained.

• Remains current on specific changes and requirements related to various insurance carriers.

• Facilitated referral appointments for patients, ensuring seamless
coordination and enhancing patient satisfaction .
• Streamlined patient appointment scheduling process by promptly
answering phone calls, transferring to appropriate staff
• Demonstrated proficiency in Check-In & Check-Out procedures utilizing EMR, maintaining 100% compliance with HIPAA regulations.

• Spearheaded and managed a team of 3 fax specialists and 3 referral
specialists, optimizing workflow and productivity.
• Developed and implemented training program for referral specialists
• Proficient in Athena EHR and Allscripts EHR, facilitating a smooth
transition between systems and ensuring minimal disruption to
operations.

• Maintained accurate patient records by scanning required documents
into patient charts, enhancing data accessibility and compliance.
• Conducted audits on provider schedules to ensure referral and
authorization compliance
• Conducted daily financial reconciliation by generating and analyzing
financial reports, ensuring accurate daily deposits, and minimizing
discrepancies