JulieAnne Bennett

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Provide administrative and customer support, responding to client inquiries via phone and email in a timely and professional manner.
• Process and maintain accurate policy and account information within company systems.
• Assist clients with applications, renewals, and billing questions, ensuring a positive and efficient customer experience.
• Collaborate with internal departments to resolve account discrepancies and ensure smooth policy operations.
• Utilize CRM and other internal software to manage data and maintain detailed records.
• Support management with reporting, documentation, and special projects as needed

• Supervised and coordinated staff schedules to ensure efficient team performance and adherence to company policies.

• Organized and led departmental meetings to maintain consistency and enhance communication among team members.

• Provided training, mentorship, and performance feedback to staff, fostering a collaborative and professional environment.

• Communicated with clients to address inquiries, concerns, and feedback, ensuring high satisfaction and retention.

• Managed event planning and execution, ensuring seamless operations and positive client experiences.

• Oversaw payment processing, attendance tracking, and administrative documentation.

• Promoted a clean, organized, and safe learning environment for students and families.