Julieanne Martinez
San Antonio,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Administration position. I am eager to partake in team working achievement for company goals. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am a well organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2028
2028
years of professional experience
1
1
Certification
Work History
Coordinator
Sport Clips
09.2020 - 04.2023
- Handing a variety of conversations with individuals and administrating tasks to present greater outcomes.
- Organize and set up the company's database and files.
- Restored organization's documents and accelerated process of store.
- Demonstrate problem solving skills with upset/frustrated individuals, and rebuild trust to prevent loss of clients.
- Familiar with Microsoft Word, Excel, PowerPoint, Google Docs, and Google Slides.
- Experienced with telephone urgency and front desk reception within a high volume environment.
- Praised by management for the quality and attention of detailed reports.
- Exemplary customer service, with team member attitude.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Oversaw technical, operational, clerical and customer service support activities.
Associates of Arts and Applied Science
Palo Alto College
San Antonio, TX
2021 - 2023
- Maintained records and documentation for compliance and reporting purposes.
- Managed student inquiries, providing accurate information and timely assistance.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines.
- Developed training materials for new staff on operational procedures and systems during assignments.
- Analyzed feedback to improve program effectiveness and group satisfaction.
Bachelors in Healthcare Administration
Palo Alto College
2023 - 05.2027
- Exhibited team working skills and communicating directly through appropriate online service to complete duties
- Responded and communicated to peers, teachers, and advisors in person and online.
- Met academic standards and expectations to maintain school enrollment.
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Worked in a team environment to maintain high levels of productivity.
- Adhered to a strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
Education
High School Diploma -
Southwest Legacy High School
San Antonio, TX06.2021
Associate of Science - Health Administration
Palo Alto College
San Antonio, TX08.2023
Associate of Arts - Business
Palo Alto College
San Antonio, TX2026
Bachelor of Science - Operations Management
Palo Alto College
San Antonio, TX05.2027
Skills
- Specialist in operating front desk area with more than two years of experience in a high volume environment
- Supporting all office operations and acting as the first contact with individuals who walk into the organization
- Building the skills of communication, professionalism, team work, time management, trust, social skills, telephone etiquette, and computer skills
- Have met staffing requirements and HIPAA Guidelines
- Have experience in training new employees and making sure they met the company's protocols
- Familiar with Microsoft Word, Excel, PowerPoint, Google Docs, and Google Slides
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Excellent communication
- Organization and time management
- Dependable and responsible
Certification
- IHI Certificates
- DHS Certificate
- CDC Train Certificate
- Covid-19 Certificate
- Covid-19 Vaccine Training
- Global Competency Certificate
- Library Certificate
- Health Literacy and Public Health Introduction
- Introduction to Healthcare System
- OSHA
- FEMA
Timeline
Coordinator
Sport Clips
09.2020 - 04.2023
Associates of Arts and Applied Science
Palo Alto College
2021 - 2023
Bachelors in Healthcare Administration
Palo Alto College
2023 - 05.2027
High School Diploma -
Southwest Legacy High School
Associate of Science - Health Administration
Palo Alto College
Associate of Arts - Business
Palo Alto College
Bachelor of Science - Operations Management
Palo Alto College