Julie E Fieber
Penrose,CO
Summary
Having worked in various clerical capacities – from temporary office support, to general clerical, to inventory management to customer service, I have a strong background in administrative and office support and Customer Service. Through those varied positions, I gained valuable experience in money handling, register reconciliation, filing, multi-line phones,10 key, Alpha / Numeric Data Entry, internet research, and office technology. I also have experience in computer repair and maintenance, and social media marketing.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable, trustworthy House Sitter with outstanding references. Natural lover of all kinds of pets.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
Sitter and House-sitter
Pet
09.2018 - Current
- I have been pet and house sitting through internet sites rover.com and care.com, both of which connects sitters with clients
- Using both sites requires critical time management, as I was responsible for my own scheduling
- I also was required to maintain a household while the clients were away
- Cleaning up after pets, as well as bookkeeping, money-handling, computer input, and social media marketing, as well as face to face customer relations.
The Old Crone Soapothecary
09.2016 - Current
- I am the sole-proprietor at The Old Crone Soapothecary, making handcrafted, cold-processed soap, which requires critical time management, the handling of chemicals, bookkeeping, inventory management, accounts payable and receivable, money-handling, computer input, and social media marketing, as well as face to face customer relations, by attending craft fairs and farmers markets.
Host
Solo Camp, S. Kawishiwi River Campground
, MN
04.2021 - 10.2021
- Performs certain administrative tasks, including basic record keeping and fee collection
- Maintained facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes
- Raked and groomed sites and public areas, maintained a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins
- Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public
- Registered campers, collects fees for camping and canoe rentals, and firewood sales
- Processed revenues and fee collection data using Company approved forms and procedures
- Reported problems and any unsafe or hazardous conditions as they are discovered, and will also enforce rules according to internal customer service standards.
Jane Worker
Elder-care
10.2016 - 07.2018
- As an elder caretaker, I am responsible for the preparation of meals, and monitoring the safety of an elder.
Personal Assistant / Caretaker
Rachelle Lewis
01.2014 - 03.2014
- My duties as Caretaker and Personal Assistant involved assisting in personal hygiene and dressing my client, as well as assisting with the daily house activities of cooking, cleaning, laundry, etc.
Telesales Agent Contractor
Live Ops, Inc
03.2009 - 11.2012
- Direct Response sales agent in a “virtual call center” environment, adhering to pre-written sales scripts in order to comply with Federal Trade Commission fair business practice standards, achieving high conversion rates in hard- and soft-sell product lines, and managing a home-based business.
Correctional Officer
CO Department Of Corrections
Canon City, CO
10.2006 - 02.2008
- My responsibilities included supervising offenders in housing, dining, yard, and visiting settings
- I was required to perform daily inspections of cells searching for contraband items
- I was also required to sort and distribute offender mail, and perform perimeter checks around the different facilities
- I learned valuable verbal communication techniques and was required to attend specialized training
- Attention to detail aided in that position, as I was required to observe and recognize behaviors that could be considered detrimental to the security of the facility
- I was required to interact with not only other officers and offenders, but the families of the offenders as well
- I designed an interactive Excel spreadsheet to assist in the housing of the offenders, which tallied the number of offenders and their ethnicity’s in a housing unit, helping maintain ethnic balance in a unit.
Real Estate Assistant
Properties of Colorado
Canon City, CO
10.2004 - 01.2005
- Developed and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Prepared purchase agreements and disclosures.
- Managed filing system, entered data and completed other clerical tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Cashier
Wal-Mart
Canon City, CO
01.2000 - 01.2005
- As an employee at Big D and Wal-Mart, my primary position was cashier
- During any downtime, I assisted in stocking and pricing items
- At Wal-Mart, I also worked the Customer Service desk, as well as performed the duties of a Customer Service Manager
- As a Customer Service Manager, I was required to maintain the cash drawer, assist in resolving customer complaints, and assist cashiers when needed.
Office Support, General Clerical Support
American Express, TRS
Phoenix, AZ
12.1992 - 07.1994
- My combined experiences from these companies include Data Entry into the Royal Gorge and Pikes Peak MLS Systems, Answering Multi-line Telephones, Filing, Faxing, Copying, Internet Research, Shipping/Receiving, Deliveries, and Inventory
- I also assisted in Accounts Payable/Receivable
- While employed at American Express, I was a microfiche clerk, researching payments and charge backs on microfiche and CRT.
Education
Associate of Applied Science - Medicine - Herbalism
American College of Healthcare Sciences
Portland, OR 05.2015 - 05.2015
Associate of Applied Science - Computer And Information Systems Security
Milwaukee Area Technical College
Milwaukee, WI 05.1991 - 05.1997
Skills
Meeting planning
Errands
Schedule Management
Flexible and Adaptable
Decision-Making
Analytical and Critical Thinking
Dependable and Responsible
Cultural Awareness
Data Entry
Filing and data archiving
Project planning
Travel administration
Teamwork and Collaboration
Safety and security enforcement
Conflict resolution skills
Correctional facility procedures
Safety and security
Surveillance
File and records management
Crisis intervention training
Search and seizure procedures
Suicide prevention training
Scheduling
Accounting familiarity
Administrative support
Multi-line phone proficiency
Sorting and labeling
Scheduling and calendar management
Report Development
Recordkeeping
Paperwork drafting
Customer relations and communications
Drawer management
Customer assistance
Purchase assistance
Basic math skills
Coaching and mentoring
Payment collection
Customer Relations
Point-of-sale system operation
Cash Handling
Guest inquiries
Cash register systems
Cash drawer management
Money handling
Product and service sales
Timeline
Host
Solo Camp, S. Kawishiwi River Campground
04.2021 - 10.2021
Sitter and House-sitter
Pet
09.2018 - Current
Jane Worker
Elder-care
10.2016 - 07.2018
The Old Crone Soapothecary
09.2016 - Current
Associate of Applied Science - Medicine - Herbalism
American College of Healthcare Sciences
05.2015 - 05.2015
Personal Assistant / Caretaker
Rachelle Lewis
01.2014 - 03.2014
Telesales Agent Contractor
Live Ops, Inc
03.2009 - 11.2012
Correctional Officer
CO Department Of Corrections
10.2006 - 02.2008
Real Estate Assistant
Properties of Colorado
10.2004 - 01.2005
Cashier
Wal-Mart
01.2000 - 01.2005
Office Support, General Clerical Support
American Express, TRS
12.1992 - 07.1994
Associate of Applied Science - Computer And Information Systems Security
Milwaukee Area Technical College
05.1991 - 05.1997