Julien Castro
BAYONNE,NJ
Summary
Responsible and motivated student ready to apply education in the workplace. Reliable and offers many services pertaining to work environments that require a personal touch or empathetic hand, Hard working and motivated, ability to handle challenging work with drive and curiosity, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Emporium Worker and Retail Associate
Disneyworld
Orlando, FL
06.2023 - 01.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled customer complaints in a professional manner.
Sr. Game Assoicate
GameStop
BAYONNE, NJ
07.2021 - 09.2022
- Assisted customers with purchasing decisions by providing product knowledge and recommendations.
- Advised customers on proper use of gaming hardware and software products.
- Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
- Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store.
Education
Bachelor of Arts - Psychology
New Jersey City University
Jersey City, NJ05-2023
Associate of Arts - Psychology
Hudson County Community College
Jersey City, NJ05-2021
Skills
- Customer Service
- Crew Support
- Customer Relations
- Creativity and Innovation
Affiliations
- Disney College Program Alumni 2023
- Recipient of the 2016 Law Day Poetry Award
- Top 10% of Graduating class at Bayonne High school
Timeline
Emporium Worker and Retail Associate
Disneyworld
06.2023 - 01.2024
Sr. Game Assoicate
GameStop
07.2021 - 09.2022
Bachelor of Arts - Psychology
New Jersey City University
Associate of Arts - Psychology
Hudson County Community College