Julien John
Memphis,TN
Summary
Diligent Lead (MPR) with strong background in managing ramp operations and leading teams to ensure efficient ground handling. Successfully coordinated multiple flights, ensuring timely departures and adherence to safety protocols. Demonstrated problem-solving skills and effective communication to enhance team performance and operational efficiency.
Ramp operations professional prepared to bring valuable experience in directing and optimizing aircraft turnaround processes. Proven track record of improving operational workflows and ensuring compliance with safety standards. Known for fostering teamwork and achieving operational goals, adapting seamlessly to dynamic work environments.
Overview
35
35
years of professional experience
Work History
Lead Ramp Agent
Envoy Airlines
06.2014 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Provided mentorship to new hires, resulting in quicker integration into the team''s workflow and increased productivity levels among junior staff members.
International Document Agent
Federal Express
11.1989 - Current
- Optimized document workflows using industry-standard software tools for faster processing and better overall quality control.
- Developed strong professional relationships with clients, fostering trust and repeat business opportunities.
- Streamlined document processing by implementing an efficient organizational system for client files.
- Leveraged technology solutions to automate routine tasks, freeing time for higher-value activities and responsibilities.
- Conducted regular audits of completed documents, ensuring accuracy and compliance with all applicable rules and guidelines before submission.
- Delivered exceptional service by quickly addressing any client concerns or issues related to their documentation needs.
Education
No Degree -
University of Memphis
Memphis, TNHigh School Diploma -
St Croix Central High School
Christiansted, St Croix USVI05-1987
Skills
- Baggage handling
- Aircraft towing
- Loading and unloading
- Ramp service
- Marshaling aircraft
- Pushback and towing
- Security awareness
- Deicing of aircraft
- Aircraft servicing
- Traveler escort
Safety Award Recipient
Safety is my number one priorty! Arrive safe, Work safe, Go home safe.
Timeline
Lead Ramp Agent
Envoy Airlines
06.2014 - Current
International Document Agent
Federal Express
11.1989 - Current
No Degree -
University of Memphis
High School Diploma -
St Croix Central High School