Julien Max Petros
Millburn,USA
Summary
Accomplished Shop Manager at Recreational Equipment Inc. with a demonstrated ability to drive sales growth and enhance team productivity through strategic management and analytical thinking. Expertise in delivering innovative solutions in fast-paced environments, ensuring customer satisfaction and operational excellence. Committed to cultivating a high-performing team culture that prioritizes results and continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Manager/Sales Lead/Outdoor Experiences Guide
Recreational Equipment Inc.
10.2019 - Current
- Provide technical knowledge across a range of disciplines.
- Led training initiatives across departments, fostering enhanced team productivity.
- Implemented strategies to increase revenue, drive KPIs, and lead the region.
- Managed team of technicians to ensure high-quality service delivery and customer satisfaction.
- Collaborated with senior management on developing a long-term vision for the services department.
- Maintained an up-to-date knowledge of industry trends related to customer service delivery.
- Evaluated individual and team business performance and identified opportunities for improvement.
Security Forces
USAF Air National Guard
joint base Mcguire-Dix-Lakehurst
06.2017 - 06.2023
- Provided essential support for multiple Air Force operations.
- Participated in security exercises to prepare for potential threats and emergencies.
- Implemented security protocols during high-profile events and visits to ensure the safety of VIPs.
- Performed crowd control duties during special events as needed.
- Enforced anti-terrorism measures, conducting regular assessments to identify and mitigate risks.
Server, busboy, barback, food runner, prep cook
Saint James Gate Publick House
Maplewood, New Jersey
05.2016 - 12.2019
- Assumed multiple responsibilities across various restaurant functions.
- Taught flexibility and adaptability in the workplace.
- Facilitated execution of multiple social and nonprofit gatherings.
Retail Associate and Technician
Targeteer's Archery Shop
Saddle Brook, New Jersey
10.2018 - 12.2018
- Leveraged extensive personal experience and knowledge to assist customers with selections.
- Monitored compliance with safety protocols in range operations.
- Received incoming orders while ensuring accurate entry into systems.
Sales Associate
Bill's Army Navy
Short Hills, New Jersey
08.2016 - 01.2017
- Delivered comprehensive training on diverse outdoor product usage.
- Delivered direct experience insights on products aiding customer selections.
- Conducted detailed inventory categorization.
Education
Single Pitch Instructor Course - Teaches climbing instructors to proficiently facilitate and instruct the sport of rock climbing
AMGA
Shawangunk Mountains, NY10.2022
Advanced Designated Marksman Course - Qualified to deliver long range precision rifle fire
Desert Defender Ground Combat Readiness Training Center
El Paso, Texas07.2019
Security Forces Apprentice Course -
Air Force Security Forces Academy
JBSA Lackland05-2018
High school diploma - Participated in all honors courses
Columbia High School
Maplewood, New Jersey06.2017
Some College (No Degree) - Ecology
Rutgers University
Newark, New JerseySkills
- Team leadership
- Critical thinking
- Dedication
- Sales analysis
- Customer engagement
- Workflow management
- Outgoing and energetic
Affiliations
- Avid cyclist, racing across multiple disciplines.
- Accomplished ultra-marathon runner.
- Rock and Ice climber
Accomplishments
- USAF Basic Military Training Honor Graduate.
- USAF Basic Military Training Commander’s Award: Top Graduate in Squadron.
- USAF AETC Commander’s Award recipient, Top Security Forces graduate.
- USAF Advanced Designated Marksman Course Top Shooter Award.
- REI Anderson Award Recipient.
- Two-time recipient of the USAF Meritorious Service Medal.
Certification
- AMGA Single Pitch Instructor
- NOLS Wilderness First responder
- USAF Advanced Designated Marksman
Timeline
Shop Manager/Sales Lead/Outdoor Experiences Guide
Recreational Equipment Inc.
10.2019 - Current
Retail Associate and Technician
Targeteer's Archery Shop
10.2018 - 12.2018
Security Forces
USAF Air National Guard
06.2017 - 06.2023
Sales Associate
Bill's Army Navy
08.2016 - 01.2017
Server, busboy, barback, food runner, prep cook
Saint James Gate Publick House
05.2016 - 12.2019
Single Pitch Instructor Course - Teaches climbing instructors to proficiently facilitate and instruct the sport of rock climbing
AMGA
Advanced Designated Marksman Course - Qualified to deliver long range precision rifle fire
Desert Defender Ground Combat Readiness Training Center
Security Forces Apprentice Course -
Air Force Security Forces Academy
High school diploma - Participated in all honors courses
Columbia High School
Some College (No Degree) - Ecology
Rutgers University
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