Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Juliera Tatum

Pittsburgh,PA

Summary

Passionate and versatile café professional with hands-on experience in baking, social media marketing, and barista work. I create fresh, high-quality baked goods, while crafting engaging content to promote the café's offerings, and crafting promotional materials for social media. Create fresh, high-quality baked goods while crafting engaging content to promote the café's offerings. With a passion for both hospitality and design, I bring a mix of customer service, creativity, and reliability to every role. Im now excited to bring my experience into a new opportunity where I can keep learning, growing, and making an impact.

Overview

3
3
years of professional experience

Work History

Barista, Baker & Social Media Coordinator

BAE BAES CAFE LLC
Pittsburgh, PA
09.2024 - Current
  • Passionate and versatile café professional with hands-on experience in baking, social media marketing, and barista work.
  • I create fresh, high-quality baked goods while crafting engaging content to promote the café's offerings.
  • As a barista, I provide excellent customer service, ensuring a welcoming atmosphere and high-quality beverages.
  • Skilled in content creation, menu promotion, and fostering community engagement through social media.
  • Dedicated to enhancing the café's brand while delivering exceptional service and products.

Hostess

Fl.2 Fairmont Pittsburgh
Pittsburgh, PA
03.2023 - 12.2024
  • Greeted guests warmly, confirming reservations and seating according to preferences.
  • Utilized OpenTable for managing reservations and guest seating.
  • Contacted guests to verify reservations and addressed inquiries regarding restaurant operations.

Customer Service Representative

Edible Arrangements Franchise
Pittsburgh, PA
05.2023 - 03.2024
  • This role requires you to mostly be helping customers with their order details and any other inquiries over the phone.
  • Great listening and communication skills are very important in order to succeed and ensure the customer is well taken care of.
  • A lot of times you may need to explain products over the phone or make recommendations to the customer based on their preferences.

Hostess/Greeter

Yuzu Kitchen
Pittsburgh, PA
01.2023 - 09.2023
  • Seating guests
  • Creating & paying out to-go orders
  • Creating reservations

Hostess/Greeter

The Porch at Siena
Pittsburgh, PA
10.2022 - 12.2022
  • Responsible for greeting & welcoming customers with a positive attitude, seating guests, accurately managing the seating chart, & responsible for making reservations.

Seasonal Retail Sales Associate

Macy's
Pittsburgh, PA
10.2022 - 12.2022
  • Greet and assist customers, Direct customers to certain merchandise, operate the cash register, and help with customers purchasing preferences.

Education

High School Diploma -

Online Commonwealth Charter School
Pittsburgh, PA
07.2025

Skills

  • Time management
  • Graphic design
  • Adaptive and creative
  • Beverage preparation
  • Patient service and communication
  • Phone etiquette
  • Guest relations and services
  • Retail sales and hospitality
  • Organizational skills
  • Customer service strategies
  • Social media marketing

Languages

Spanish, Beginner

Affiliations

Im very passionate about creating content in the beauty and lifestyle space. I love sharing products I believe in, building a genuine connection with my audience, and creating content that feels personal, fun, and engaging. I also enjoy graphic design — especially designing posters that bring out personality and highlight exciting events or ideas. Whether I’m editing a video, crafting a caption, or designing something digital, I’m passionate about creativity and storytelling that connects with people.

Timeline

Barista, Baker & Social Media Coordinator

BAE BAES CAFE LLC
09.2024 - Current

Customer Service Representative

Edible Arrangements Franchise
05.2023 - 03.2024

Hostess

Fl.2 Fairmont Pittsburgh
03.2023 - 12.2024

Hostess/Greeter

Yuzu Kitchen
01.2023 - 09.2023

Hostess/Greeter

The Porch at Siena
10.2022 - 12.2022

Seasonal Retail Sales Associate

Macy's
10.2022 - 12.2022

High School Diploma -

Online Commonwealth Charter School