Juliet Arakelian

• Managed 16 employees including doctors , oversee daily office activities , handle all patient appointments, cancellation and last minute adjustments.
• Resolve patient issues in accordance with company policies and procedures , healthcare regulations and dental board standards.
• Oversee daily office activities and provide direction and guidance to staffers.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Participated in employee recruitment, termination and evaluations. Maintained schedules and monitored performance.
• ICD 9 coding experience ,billing , entering payments, electronic billing , collection , insurance verification.
• knowledge of contracting and fee schedules .
• Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
• Responsible for ordering supplies and assisting in expense management activities .

As a medical biller I was responsible for posting charges , submitting claims to insurance companies , resolving denials, conducting audits , following up on unpaid claims , contacting patients and resolving problems .