Juliet Flores
Land O' Lakes,FL
Summary
Accomplished Secretary Manager at Acosta and Sons, adept in office administration and problem-solving, streamlined operations by enhancing filing systems and negotiating contracts, leading to increased efficiency. Fluent bilingual with a proven track record in document preparation and translation, significantly improved team productivity and cost management.
Overview
13
13
years of professional experience
Work History
Secretary Manager
Acosta and Sons
Tampa, FL
01.2021 - Current
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Supported executive team with timely and accurate document preparation, leading to increased productivity.
- Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
- Improved cost management by negotiating favorable contract terms with vendors and suppliers.
- Resolved conflicts among team members by acting as a mediator and facilitating open communication between all parties involved.
Dispatcher
Jc Independent Contractor Corp
05.2016 - 11.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Delivery Driver Supervisor
Dynamex
Tampa, FL
08.2014 - 05.2016
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Maintained accurate records of vehicle maintenance logs, driver schedules, and delivery documentation.
- Ensured proper handling of sensitive materials during transport, adhering strictly to company guidelines.
Insurance Verification Specialist
Optical Outlets Corporate
Tampa
12.2011 - 07.2014
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Education
High School Diploma -
Belford university
Skills
- Office Administration
- Document Preparation
- Meeting Scheduling
- Proofreading expertise
- Fluent Bilingualism
- Problem-Solving
- Document Translation
- File Management
- Spreadsheet Creation
Timeline
Secretary Manager
Acosta and Sons
01.2021 - Current
Dispatcher
Jc Independent Contractor Corp
05.2016 - 11.2020
Delivery Driver Supervisor
Dynamex
08.2014 - 05.2016
Insurance Verification Specialist
Optical Outlets Corporate
12.2011 - 07.2014
High School Diploma -
Belford university