Juliet Johnson
Austin,TX
Summary
Motivated results-oriented professional with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Helium Creative
Nassau, Bahamas
01.2020 - 01.2024
- Responsible for scheduling meetings and formulating filming logistics.
- Managed social media content
- Monitored KPI's like impressions, reach, engagement and conversions to measure campaign success and identify target audiences.
- Handled incoming and outgoing email correspondence.
Assistant Credit Officer
Commonwealth Bank
Nassau, Bahamas
01.2017 - 12.2019
- Maintain the monthly credit portfolio.
- Prepared and submitted loan applications to underwriters.
- Assessed risks and application details for clients to compare data against standard loan approval and denial structures, minimizing risk and maximizing business returns.
- Met with credit applicants to acquire personal and financial information used to process loan applications.
Operations Officer 3
Commonwealth Bank
Nassau, Bahamas
07.2015 - 12.2017
- Third-in-command department supervisor responsible for overseeing eight tellers.
- Trained tellers on role responsibilities and procedures.
- Monitored and evaluated performance metrics to ensure operational objectives were met.
- Balanced ATMs to ensure the treasury always has sufficient cash to facilitate customer needs.
- Responsible for general ledger reconciliation.
Data Processor
Commonwealth Bank
Nassau , Bahamas
06.2014 - 06.2015
- Posting officer for the entire branch, responsible for back office entries, e.g. Approved/Rejected loans.
- Emailed completed documents to the Branch Manager to confirm their accuracy.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Reviewed the system for errors or duplicate entries.
Senior Teller
Commonwealth Bank
Nassau, Bahamas
07.2013 - 05.2014
- Welcomed customers and offered pleasant service during entire transaction.
- Performed regular audits on teller drawers to maintain accuracy and prevent fraud.
- Recognized suspicious activity or behavior from customers and took appropriate action according to established procedures.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Managed daily operations of teller line, ensuring compliance with bank policies and procedures.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Identified transaction errors when debits and credits did not balance.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Balanced cash drawer daily and ensured accuracy of all transactions.
- Received and counted daily inventories of cash, drafts and checks.
- Managed supply of cash for the branch, including ordering cash from the vault as necessary.
Education
High School Diploma -
Kingsway Academy
Nassau Bahamas07-2007
Skills
- Customer service
- Problem solving
- Communication
- Attention to Detail
- Microsoft Office Suite
- Data Entry
Certification
Certified Personal Trainer (NASM-CPT)
Issued March 2025 - Expires March 2027
Timeline
Administrative Assistant
Helium Creative
01.2020 - 01.2024
Assistant Credit Officer
Commonwealth Bank
01.2017 - 12.2019
Operations Officer 3
Commonwealth Bank
07.2015 - 12.2017
Data Processor
Commonwealth Bank
06.2014 - 06.2015
Senior Teller
Commonwealth Bank
07.2013 - 05.2014
Certified Personal Trainer (NASM-CPT)
Issued March 2025 - Expires March 2027
High School Diploma -
Kingsway Academy
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