Dynamic and detail-oriented administrative professional with extensive experience in office administration and clerical support. Proven ability to leverage strong organizational skills for efficient management of documents and communications, fostering seamless team collaboration in fast-paced environments. Recognized for reliability, punctuality, and productivity, consistently delivering high-quality results independently or as part of a team. Committed to enhancing operational efficiency and supporting staff needs to drive organizational success.
Work History
Clerical Assistant 1
1 Year 9 Months
Indiana Bureau of Motor Vehicles Central Office | 11.2024 - Current
Process customer transactions efficiently, ensuring accuracy in data entry and documentation.
Answer telephones, provide information to callers, and transfer calls to appropriate individuals.
Maintain filing systems for efficient recordkeeping and easy retrieval.
Train team members to perform work activities and operational computer applications.
Collaborate with clerical staff on reports to improve overall office performance.
Kitchen Manager
6 Years
Thai Paradise | 11.2018 - 11.2024
Trained staff on proper cooking procedures and safety regulations.
Managed inventory and placed orders with vendors to ensure consistent supply of ingredients.
Maintain food safety and sanitation standards.
Inspect stock to identify shortages, replenish supply and maintain consistent inventory.
Check for quality, keep track of old and new items and rotate stock to confirm freshness of food and ingredients.
Checked and tested foods for quality and temperature to maintain high culinary standards.
Responsible for inventory and placing orders to different vendors.
Communicate and interact with Indiana Board of Health inspector during annual inspection.
Season and cook food according to recipes or personal judgment and experience.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Housekeeper
11 Months
Holiday Inn Express Downtown | 10.2018 - 09.2019
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and ensuring bathroom items were fully stocked for guest convenience.
Applied cleaning chemicals following safety protocols to maintain a safe working environment.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Disposed of trash and recyclables each day to avoid waste buildup.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Restocked towels and amenities in bathrooms, bedrooms, and kitchen spaces to enhance guest experience.
Front Desk Receptionist
1 Year
Hilton St. Petersburg Bayfront | 10.2017 - 10.2018
Greeted guests at front desk, fostering a welcoming atmosphere while efficiently managing check-in process.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Collected room deposits, fees, and payments.
Resolved customer problems and complaints.
Welcomed customers with friendly greeting, addressed inquiries, gathered purpose of visit, and directed to appropriate offices.
Resolved customer issues and complaints, enhancing guest satisfaction and experience.
Contract Coordinator
2 Years
Yialos Manning Services | 09.2015 - 09.2017
Engaged with seafarers via phone, email, and in-person to efficiently gather necessary information.
Collected seafarers' personal information and signatures for completion of contracts.
Communicated with the Captain of the vessel over any contract extensions needed.
Scan and upload contracts into our system.
Organized and maintained contract documents in a systematic filing system for easy access.
Maintained filing system and organized seafarer documents for easy retrieval of information.
Leasing Agent
1 Year 6 Months
Emilia Apartments Manila | 03.2014 - 09.2015
Managed tenant communications by promptly addressing maintenance requests and resolving questions or concerns.
Greeted clients, showed apartments, and prepared leases.
Collected monthly rent payments and other fees and processed money.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Toured property with prospective tenants and provided a wealth of information in regards to its key features.
Collected monthly rent payments and other fees and processing money.
Scheduled various contractors to complete needed work on vacant and occupied units.
Accounting Clerk
10 Months
ANC Halili Group Of Companies | 05.2013 - 03.2014
Applied coding to invoices, files, and receipts for organized, easily searchable records.
Maintained organized accounts payable files, ensuring records were up-to-date.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Coordinated with external auditors to resolve discrepancies, ensuring compliance and accuracy.
Education
Bachelor of Science - Tourism Management
St. Mary's College of Tagum | Tagum, Philippines | 03.2013
High School Diploma
Maragusan National High School | Maragusan, Philippines | 03.2009