Summary
Overview
Work History
Education
Skills
Timeline
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Juliet Makoulian

Sunrise,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Family Caregiver

Private (Senior Citizen)
11.2020 - 07.2023
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patient with self-administered medications.

Customer Service Representative

Publix
09.2016 - 06.2020
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Responded to telephone inquiries and complaints following standard operating procedures
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Handled cash transactions accurately, processed payments, and maintained cash register accountability.

Education

Bachelor of Science - Criminal Justice

Florida International University
Miami, FL
05.2023

Skills

  • Complaint Resolution
  • Product Knowledge
  • Active Listening
  • Staff Training
  • Loss Prevention
  • Store Cleaning
  • Customer Service

Timeline

Family Caregiver

Private (Senior Citizen)
11.2020 - 07.2023

Customer Service Representative

Publix
09.2016 - 06.2020

Bachelor of Science - Criminal Justice

Florida International University

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Juliet Makoulian