Juliet Makoulian
Sunrise,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Family Caregiver
Private (Senior Citizen)
11.2020 - 07.2023
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patient with self-administered medications.
Customer Service Representative
Publix
09.2016 - 06.2020
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Responded to telephone inquiries and complaints following standard operating procedures
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Handled cash transactions accurately, processed payments, and maintained cash register accountability.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL05.2023
Skills
- Complaint Resolution
- Product Knowledge
- Active Listening
- Staff Training
- Loss Prevention
- Store Cleaning
- Customer Service
Timeline
Family Caregiver
Private (Senior Citizen)
11.2020 - 07.2023
Customer Service Representative
Publix
09.2016 - 06.2020
Bachelor of Science - Criminal Justice
Florida International University