Juliet Ruiz

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
• Handle transactions accurately, including cash and credit card payments, and provide detailed receipts.

• Uphold STK's high standards through professional demeanor and exceptional service.

• Greeting guest and giving water upon seating
• Taking orders in store and over the phone
• Packaging to-go orders
• Bussing and pre-bussing tables
• Sweeping and mopping for opening and closing
• Polishing and Rolling all silverware
• Keeping an ice bay at the bar restocked and polishing glasses
• Running food, and drinks including popping champagne bottles, opening wine bottles, pouring beer from the tap
• Taking out garbage and linen bags
• Keeping sani buckets fresh every 4 hours
• Keeping track of finances after every shift.

• Greeting customers taking orders fast and efficiently throughout the movie.
• Accurately take and input food and drink orders, ensuring special requests are communicated to the kitchen.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Rolling all silverware.
• Monitor guest satisfaction throughout the meal, promptly addressing any concerns or requests.
• Handle transactions accurately, including cash and credit card payments, and provide detailed receipts.

• Managing all forms of payments online and in person
• Managing and making all appointments
• Answering all emails, phone calls, text messages to provide top quality customer service
• Handled escalated customer complaints to provide full solutions and prompt loyalty
• Shipping and delivering online orders in a timely fashion
• Cleaning and organizing work space and warehouse
• Managing Inventory and restocking
• Marketing to bring in more sales
• Opening and closing shop.

• Memorised menu for more efficient service
• Manage transactions with customers using cash registers
• Cleaned and washed counters, blenders, equipment etc
• Kepted a clean and tidy work area
• Organized and restocked condiments and important supplies to support team productivity
• Packaged and distributed food orders
• Greet customers upon entry and create a positive welcoming environment
• Provided all cups and over the counter drinks for each order.

• Greetings and seating guests upon entering
• Reserving and managing reservations
• Answering phones and providing answers to customers' questions
• Memorising all menus and ingredients to be fully informed
• Taking table orders, drink orders, and pick up orders
• Calculating table charges and taking payments
• Recommend daily specials, wine selections, and desserts to guide patrons toward more profitable items
• Backed up serving staff, food runners and bussers to keep the dining room presentable and ready for incoming guests.