Savannah Gay
Scottsdale,AZ
Summary
Hardworking server bringing in previous experience in a multiple full service restaurants. Having worked in both front and back of house gives a more well-rounded understanding and respect of how an establishment runs best. Teamwork and a positive attitude has proved to be the most affective way of keeping customers and coworkers happy!
Overview
3
3
years of professional experience
Work History
Sever
Pomo Pizzeria
Pheonix, United States
02.2022 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
Hostess
Pomo Pizzeria
Scottsdale, AZ
11.2021 - 03.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Barista
Press Coffee
Scottsdale, AZ
06.2021 - 11.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Server
Humble Pie
Scottsdale, AZ
04.2021 - 07.2021
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
Hostess
Zinburger
Scottsdale, AZ
02.2020 - 03.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Hostess/Gelato Server
Pomo Pizzeria
Scottsdale, AZ
09.2019 - 02.2020
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Observed customer purchases in line and differentiated between standard portions.
- Addressed and resolved guest complaints, escalating to management when necessary.
- Set-up and cleared tables at peak times to seat patrons more quickly.
- Multitasked serving customers and making orders for the restaurant during high volume hours.
Server
Alo Cafe
Scottsdale, AZ
06.2018 - 11.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Complied with standards for merchandising, stocking and storing product.
Dishwasher
Alo Cafe
Scottsdale, AZ
03.2018 - 06.2018
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Communicated with team members to keep operations running smoothly by helping with kitchen and serving staff.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ01.2024
High School Diploma -
Primavera
Chandler, AZ12.2020
Skills
- Multitasking Abilities
- Self-Motivated
- Problem-Solving
- Teamwork and Collaboration
- Hardworking
- Sociable
- Suggestive Selling
- Excellent Communication
Timeline
Sever
Pomo Pizzeria
02.2022 - Current
Hostess
Pomo Pizzeria
11.2021 - 03.2022
Barista
Press Coffee
06.2021 - 11.2021
Server
Humble Pie
04.2021 - 07.2021
Hostess
Zinburger
02.2020 - 03.2020
Hostess/Gelato Server
Pomo Pizzeria
09.2019 - 02.2020
Server
Alo Cafe
06.2018 - 11.2019
Dishwasher
Alo Cafe
03.2018 - 06.2018
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Primavera
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