Julieta Juli Muradyan
Glendale,CA
Summary
Aspiring attorney and Political Science (Law and Society) student at California State University, Northridge with an Associate Degree from Los Angeles Valley College and a 3.3 GPA. Expected to earn a bachelor's degree in Fall 2027 before attending law school. Over 3.5 years of professional experience in customer service and front desk administration at Specialty Eye Care. Recognized for exceptional responsibility, professionalism, organization, multitasking, reliability, attention to detail, and dedication. Passionate about gaining hands-on legal experience and contributing to a law firm through strong research, writing, communication, and administrative skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Specialty Eye Care Medical Center
Glendale, California
03.2023 - Current
- Handled customer inquiries through phone, email, and in-person interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved patient concerns with empathy and effective communication skills.
- Provided detailed information about services and procedures to patients.
- Assisted patients with scheduling appointments and managing their records.
- Maintained accurate patient records in the electronic health record system.
- Collaborated with medical staff to ensure smooth patient flow and care.
- Trained new team members on customer service protocols and systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Political Science (Law and Society)
California State University, Northridge
12-2027
Associate Degree -
Los Angeles Valley College
Skills
- Legal Research
- Research Writing
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Google Docs
- Administrative Support
- Client Relations
- Organization
- Time Management
- Multitasking
- Professional Communication
- Document Preparation
- Problem Solving
- Attention to Detail
- Effective communication
- Customer service
- Front office management
- Patient scheduling
- Team collaboration
- Multi-line telephone operations
- Call management
- Task prioritization
- Staff education and training
- Responsible
- Reliable
- Hardworking
- Fast-learner
- Quick
- Dedicated
- Punctual
Languages
- English, Fluent
- Armenian, Fluent
- Russian, Conversational
Leadership And Career Development
Applying to join the CSUN Pre-Law Association to volunteer, strengthen my legal knowledge, and gain meaningful exposure to the legal profession while preparing for law school.
Timeline
Customer Service Representative
Specialty Eye Care Medical Center
03.2023 - Current
Bachelor of Arts - Political Science (Law and Society)
California State University, Northridge
Associate Degree -
Los Angeles Valley College