Julieth Clemente
Rosemead,CA
Overview
6
6
years of professional experience
Work History
Activities Assistant
Monterey park convalescent
Monterey Park, California
10.2024 - Current
- Assisted in the development of activity plans for residents on a weekly basis.
- Organized and implemented activities to meet the individual needs of each resident.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained records of all activity participation.
- Monitored safety and cleanliness during activities.
- Encouraged residents to participate in leisure activities according to their abilities.
- Attended training sessions related to therapeutic recreation services.
- Participated in special events such as birthday celebrations, holiday parties.
- Assisted with transportation arrangements for offsite activities when required.
- Kept activities spaces organized, clean and tidy.
- Helped residents participate in activities with basic and advanced mobility support.
- Coordinated musical guests, movies and other types of resident entertainment.
- Helped participants enjoy activities while ensuring adherence to protocol.
Shift Manager
Taco nazo
South El Monte, California
08.2018 - 07.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Developed pricing schedules, costing for materials, and compliance statements.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Recommended opportunities for growth and advancement to motivate employees.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Identified needs of customers promptly and efficiently.
- Conferred with management and subordinates to resolve problems or complaints.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Taught staff upselling techniques to meet revenue targets.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Documented receipts, employee hours and inventory movement.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Communicated with other shift managers to facilitate continuum of customer service.
- Helped employees accomplish tasks during peak periods.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
- Responded quickly and effectively to emergency situations as they arose.
- Processed weekly payroll information using appropriate software applications.
- Resolved conflicts between staff members in a professional manner.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
Education
CNA - Medical
Ragen School
South El Monte, CA12-2024
San Gabriel High School
San Gabriel, CA05-2017
Skills
- Enrichment program development
- Physical assistance
- Resident support
- Senior living experience
- Schedule coordination
- Documentation skills
- Recordkeeping skills
- Inventory ordering
- Customer service
- Senior activities experience
- Mobility support
- Arts and crafts planning
- Records coordination
Timeline
Activities Assistant
Monterey park convalescent
10.2024 - Current
Shift Manager
Taco nazo
08.2018 - 07.2024
CNA - Medical
Ragen School
San Gabriel High School