Summary
Overview
Work History
Education
Skills
Timeline
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Julietta Anderson

Riverview

Summary

Dynamic and detail-oriented professional with a proven track record at NV home Solutions, excelling in client engagement and operational efficiency. Recognized for enhancing customer satisfaction through meticulous cleaning services and effective problem-solving. Skilled in financial management and adept at thriving under pressure, driving revenue growth through optimized service delivery. From short-term rental management, to high end private client homes to commercial contracts we perform and deliver the highest work ethic.

Overview

8
8
years of professional experience

Work History

Lead Professional House Cleaner

Nv Home Solutions LLC
11.2020 - 06.2025
  • Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
  • Ensured adherence to safety guidelines during all aspects of the cleaning process.
  • Streamlined house cleaning processes for increased efficiency and time management.
  • Specialized in private clients homes/ vacation homes, Prepping homes for sale, worked alongside with two major property management firms to prep homes for move-in rentals with thorough deep cleans and new construction cleans, office spaces, and Airbnb rentals.
  • Created and Managed schedules, inventory, Bidding, and invoices on down time.
  • Insuring Quality control and customer 100% satisfactory with feed back.

Commercial Cleaner

Finnish-Pro
08.2018 - 11.2020
  • Managed and maintained commercial clients schedules, invoices.
  • Detailed clean of commercial spaces from dusting/wiping- to full deep detail cleans of windows, light fixtures, vents, desks, chairs, etc.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standard.
  • Maintained clean environments across various industries including offices, shops, retail spaces, and Commercial builds.
  • Meeting with business owner, investors, real estate agents to access/land future projects.
  • sub- contract work with other vendors.

Motor Coach Operator

Ace Express Coaches
10.2017 - 08.2018
  • Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
  • Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
  • Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
  • Enhanced passenger satisfaction by providing safe and timely transportation services.
  • Full state certified inspections on motor coaches, and routes, to deliver passengers with safety and satisfaction with time management to destinations.

Education

Associate of Arts - Business Administration And Management

American River College
Sacramento, CA
04-2013

Skills

  • Consistent top-notch work performance
  • Strong Client engagement and relationships
  • Attentive to detail and Responsive to clients expectations
  • Business growth and development becoming highly demanded in the market for performing quality service and growing by word of mouth
  • Operations and customer relationship management
  • Financial and Sales management
  • Diligent on multiple tasks/ projects in a day
  • Reliable and accountable to complete last minute notice work orders
  • Perform at highest standard under pressure and high stress environments
  • Problem solving and turning negative client experiences to positive outcomes
  • Revenue growth by expanding services and optimizing operations

Timeline

Lead Professional House Cleaner

Nv Home Solutions LLC
11.2020 - 06.2025

Commercial Cleaner

Finnish-Pro
08.2018 - 11.2020

Motor Coach Operator

Ace Express Coaches
10.2017 - 08.2018

Associate of Arts - Business Administration And Management

American River College