Summary
Overview
Work History
Education
Skills
Timeline
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Juliette Castro

Delray Beach,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to contributing to business success.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Receptionist

Pedro Juarez Tree Service
06.2021 - 09.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.

Beauty Advisor

Ulta Beauty Inc.
01.2022 - 05.2022
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Processed payments, entering sales in register for prompt customer service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Team Member

Robeks
07.2021 - 02.2022
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Created quality beverages for customers following recipes and presentation standards.
  • Explained product details to share ingredients, allergens or preparation methods.

Education

High School Diploma -

Birmingham Community Charter High School
Van Nuys, CA
05.2001 -

Skills

    Scheduling

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Timeline

Beauty Advisor

Ulta Beauty Inc.
01.2022 - 05.2022

Team Member

Robeks
07.2021 - 02.2022

Receptionist

Pedro Juarez Tree Service
06.2021 - 09.2023

High School Diploma -

Birmingham Community Charter High School
05.2001 -

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Juliette Castro