JULIETTE LICON
San Diego,CA
Overview
6
6
years of professional experience
Work History
MCAT Tutor & Teacher
Kaplan North America
06.2023 - Current
- Taught college-level science content to a diverse groups of 7+ students to strengthen subject comprehension, boost confidence and build important learning skills.
- Created personalized lesson plans and study habits to meet needs of diverse learners.
Youth & Family Wellness - Program Developer
Mental Health Association of Central Florida
02.2023 - 12.2023
- Assisted families facing adolescent emotional, behavioral, academic, and basic needs challenges by designing and implementing novel, county-wide community-resource based family assistance program.
- Forged novel relationships with community agencies, adolescents and parents, and social workers to promote success for new wraparound program.
Connections Specialist Intern
Mental Health Association of Central Florida
02.2023 - 12.2023
- Assisted 20+ clients in crisis weekly with navigating the social services system, including accessing resources and connecting with other health, financial, and educational support services.
- Led new interns through training to ensure standard delivery of care to all clients.
Customer Care Healthcare Team Lead
Knowfully Learning Group
06.2021 - 08.2022
- Investigated and resolved errors on new pharmacist continuing education website to establish an efficient flow for internal and external users.
- Trained 12 customer care team members on delivering support for 5 healthcare continuous education websites.
- Virtually supported pharmacists, nurses, and students in earning online, license-required continuous education.
Data Entry Technician
Clinical Pathology Laboratories, Inc.
08.2020 - 05.2021
- Processed and quality checked 700+ laboratory test requisitions daily within short specimen stability time ranges during the height of the COVID-19 pandemic.
- Sought remedial action when necessary by utilizing internal department resources and communicating with the requesting healthcare provider.
Senior Research Assistant
Evolution, Variation & Ontogeny of Learning Lab – UT Austin
12.2018 - 06.2020
- Assisted two postdoctoral research fellows on a large-scale cross-cultural project investigating cultural variation in the ontogeny of teaching, social learning and innovation
- Administered cognitive tasks, biometric measures and demographic surveys to 15+ children weekly and trained onboarding assistants on proper practices.
Group Home Tutor and Mentor
The Settlement Home – UT Charter School
08.2019 - 03.2020
- Collaborated with 20+ high school female students residing in a group home to complete homework assignments, identify lagging skills, and correct weaknesses.
- Built rapport with students who had experienced severe adverse childhood events by utilizing a trauma-informed approach.
Education
M.P.H. - Community Health Practice
University of Texas Health Science Center - School of Public Health
Houston, TX12.2023
Bachelor of Science - Biology
The University of Texas At Austin
Austin, TX05.2020
Skills
- Client Interviewing
- Child Advocacy
- Family Support
- Customer Service
- Health Program Planning
- Tailored Communication
Timeline
MCAT Tutor & Teacher
Kaplan North America
06.2023 - Current
Connections Specialist Intern
Mental Health Association of Central Florida
02.2023 - 12.2023
Youth & Family Wellness - Program Developer
Mental Health Association of Central Florida
02.2023 - 12.2023
Customer Care Healthcare Team Lead
Knowfully Learning Group
06.2021 - 08.2022
Data Entry Technician
Clinical Pathology Laboratories, Inc.
08.2020 - 05.2021
Group Home Tutor and Mentor
The Settlement Home – UT Charter School
08.2019 - 03.2020
Senior Research Assistant
Evolution, Variation & Ontogeny of Learning Lab – UT Austin
12.2018 - 06.2020
M.P.H. - Community Health Practice
University of Texas Health Science Center - School of Public Health
Bachelor of Science - Biology
The University of Texas At Austin
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