Juliette Madrid
Peoria,AZ
Summary
Passionate and experienced healthcare professional with a proven track record of supporting productivity and efficiency in a busy healthcare environment. Skilled in delivering high-quality learning resources and digital content, adept at effectively managing day-to-day operations to ensure positive staff morale and patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient care technician
Abrazo Arizona Heart Hospital
01.2023 - 01.2024
- Take patient vitals
- Clean and sanitize the work station
- Break down patient charts
- Admit new patients/discharge new patients daily
- Take patient Ekg scans
- Provided direct patient care, including bathing, grooming, and feeding assistance
- Monitored vital signs and reported any abnormalities to the nursing staff
- Performed phlebotomy procedures to collect blood samples for laboratory testing
- Documented patient information accurately and timely in electronic medical records system
Preschool Teacher Aide
Northern Arizona Council Of Governments
01.2022 - 01.2023
- Assisted lead teacher in implementing lesson plans and delivering instruction to students
- Provided one-on-one support to students with special needs, ensuring their academic and social success
- Managed classroom behavior by implementing positive reinforcement strategies and redirecting disruptive behaviors
- Supported lead teacher in creating a safe and inclusive learning environment for all students
- Collaborated with other teacher aides to develop engaging educational activities and materials
- Monitored student progress and provided feedback to lead teacher, contributing to individualized education plans (IEPs)
- Assisted in the supervision of students during recess, lunchtime, field trips, and other school activities
- Prepared instructional materials such as worksheets, visual aids, and interactive learning tools
Youth care worker
Southwest Keys Programs
01.2020 - 01.2021
- Implemented behavior management strategies to promote positive behaviors and discourage negative behaviors
- Developed individualized treatment plans for each youth, addressing their specific needs and goals
- Provided emotional support and guidance to youth during difficult times or conflicts within the facility
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
Front Desk Receptionist
Best Buy Insurance
03.2018 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Franklin Police And Fire High School
Phoenix, AZ01.2018
Skills
Proficient in computer literacy
Bilingual fluent in English and spanish
Time management
Adaptability
Problem solving
Attention to detail
Ekg
Vital signs monitoring
Patient observation
CPR certification
Basic life support
Specimen collection
Certification
basic life support
Languages
Spanish
Full Professional
Interests
Hiking
Family reunion
Reading
Timeline
Patient care technician
Abrazo Arizona Heart Hospital
01.2023 - 01.2024
Preschool Teacher Aide
Northern Arizona Council Of Governments
01.2022 - 01.2023
Youth care worker
Southwest Keys Programs
01.2020 - 01.2021
Front Desk Receptionist
Best Buy Insurance
03.2018 - 09.2020
basic life support
High School Diploma -
Franklin Police And Fire High School
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