Juliette Tia
Miami,FL
Summary
Detail-oriented professional with experience in customer service and communication within fast-paced environments. Possesses strong organizational, multitasking, and interpersonal skills. Currently pursuing a Bachelor’s degree in Health Services Administration, focused on healthcare administration. Quick learner, eager to adapt to new systems and responsibilities.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Barista
Starbucks
Miami Florida
10.2025 - Current
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and brewing equipment efficiently to meet production demands.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Collaborated with team members to optimize workflow during peak hours for improved service speed.
- Pleasantly interacted with customers during hectic periods to promote a a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Dog Walker
Pawfect Pals Miami
Miami, FL
04.2024 - 02.2025
- Provided exercise and socialization for dogs, promoting physical health and behavioral development.
- Managed daily dog walking schedules for multiple clients, ensuring timely and efficient service.
- Communicated effectively with pet owners regarding their pets' needs and activities during walks.
- Adapted to various dog breeds, sizes, and temperaments to ensure safety and comfort.
- Developed strong relationships with clients through consistent, reliable service and attention to detail.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Greeted pet owners warmly to build trust and create lasting relationships.
Server
The Palace of Coral Gables
Miami, FL
12.2023 - 01.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Assisted in menu presentation and educated guests on daily specials.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Bachelor of Arts - Health Administration
Florida International University
Miami, FL06-2028
College Credit Certificate - Business Industry Operations
Miami Dade College
Miami, FL01-2026
High School Diploma -
South Miami Senior High School
Miami, FL05-2022
Skills
- Customer engagement
- Product knowledge
- Time management
- Multitasking
- Efficiency
- Attention to detail
- Teamwork and collaboration
- Reliable
- Fast Learner
- Communication
- Active listener
- Consistent service
- Team player
Accomplishments
- Successfully provided excellent customer service in fast-paced work environments.
- Developed strong communication, organization, and multitasking skills through customer-facing roles.
- Demonstrated the ability to learn new procedures quickly and adapt to different work environments.
- Currently pursuing a Bachelor’s degree in Health Services Administration at Florida International University.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Starbucks
10.2025 - Current
Dog Walker
Pawfect Pals Miami
04.2024 - 02.2025
Server
The Palace of Coral Gables
12.2023 - 01.2024
Bachelor of Arts - Health Administration
Florida International University
College Credit Certificate - Business Industry Operations
Miami Dade College
High School Diploma -
South Miami Senior High School