Julina Bryan
Patient Access Director
West Palm Beach,FL
Summary
Healthcare management leader with 20+ years in patient access, revenue cycle management, and staff development. Known for HIPAA-compliant operations, accurate insurance verification, and workflow improvements that strengthen patient satisfaction and front-end financial performance.
Overview
24
24
years of professional experience
Work History
Patient Access Director
Palm Beach Network/ Conifer Health Solutions ▪ West Boca Medical Center
06.2023 - Current
- Directed patient access workflows across registration, scheduling, and financial clearance functions.
- Improved insurance verification accuracy to support compliant revenue cycle operations.
- Coordinated front-end patient access staff to ensure consistent service and workflow adherence.
- Monitored admission processes for eligibility, authorization, and documentation completeness.
Patient Access Regional Manager
Broward Health
08.2020 - 06.2023
- Directed regional operations across multiple facilities, aligning workflows with Broward Health standards and service goals.
- Supervised staff performance, coaching managers to strengthen accountability, coverage, and daily execution.
- Monitored quality, compliance, and patient service indicators, resolving issues before escalation.
- Coordinated budget planning and expense controls to support efficient resource allocation.
Patient Access Manager
Conifer Healthcare Solutions - St. Mary's Medical Center
02.2018 - 08.2020
- Optimized patient intake procedures to reduce delays and improve front-end revenue cycle accuracy.
- Directed patient access workflows across registration, scheduling, insurance verification, and authorization processes.
- Supervised staff performance, coached team members, and reinforced compliance with hospital access standards.
- Coordinated with clinical and billing departments to resolve eligibility, coverage, and authorization issues.
Patient Access Supervisor
Conifer Healthcare Solutions- Palmetto Hospital/ North Shore Hospital
07.2002 - 02.2018
- Supervised patient access staff across registration, admissions, insurance verification, and bed placement workflows.
- Monitored patient flow to support timely registration and reduce delays in emergency and inpatient settings.
- Trained team members on financial clearance, eligibility validation, and point-of-service collections.
- Resolved complex registration issues, ensuring accurate demographic, payer, and authorization data.
Education
Associate of Science - Healthcare Business Administration
Palm Beach State College
Lake Worth, FL 05.2001 -
Skills
Revenue cycle management
Healthcare management
Patient satisfaction
HIPAA compliance
Budget management
Written communication
Effective problem solving
Problem solving
Timeline
Patient Access Director
Palm Beach Network/ Conifer Health Solutions ▪ West Boca Medical Center
06.2023 - Current
Patient Access Regional Manager
Broward Health
08.2020 - 06.2023
Patient Access Manager
Conifer Healthcare Solutions - St. Mary's Medical Center
02.2018 - 08.2020
Patient Access Supervisor
Conifer Healthcare Solutions- Palmetto Hospital/ North Shore Hospital
07.2002 - 02.2018
Associate of Science - Healthcare Business Administration
Palm Beach State College
05.2001 -