Summary
Overview
Work History
Education
Skills
Timeline
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Julinel Coriano Rodriguez

Miami

Summary

Dynamic professional with proven expertise in operations management and team collaboration, honed at Forever21 and Miami International Mall Dental. Excelled in enhancing customer satisfaction and streamlining processes, achieving significant improvements in service quality. Skilled in dental radiography and fostering positive work environments, adept at driving business growth and team efficiency.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Forever21
07.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced shopping experience, provided product information and location assistance.

Dental Assistant

Miami International Mall Dental
06.2022 - 05.2023
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Prepared patient x-rays and images for dentist review.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.

Education

Associate of Science - Dental Assistant

Florida National University
Hialeah, FL
05-2022

High School Diploma -

Miami Coral Park Senior High School
Miami, FL
05-2021

Skills

  • Dental radiography
  • Equipment sterilization
  • Sterilization techniques
  • Appointment scheduling
  • Treatment room setup
  • Professionalism and etiquette
  • Team collaboration
  • Problem-solving
  • Time management
  • Team building
  • Operations management
  • Multitasking and organization

Timeline

Dental Assistant

Miami International Mall Dental
06.2022 - 05.2023

Assistant Manager

Forever21
07.2021 - Current

Associate of Science - Dental Assistant

Florida National University

High School Diploma -

Miami Coral Park Senior High School

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Julinel Coriano Rodriguez