Summary
Overview
Work History
Education
Skills
Timeline
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Julio Bautista

Phoenix,AZ

Summary

Adept at enhancing team productivity and client satisfaction, my tenure at ServiceMaster by Desertdry honed my problem-solving and teamwork skills. Mastered client support through effective communication, achieving a significant increase in positive feedback. Skilled in safety and work area organization, I consistently improved daily workflows and maintained high standards of service excellence.

Overview

17
17
years of professional experience

Work History

Contents Lead Team

ServiceMaster by Desertdry
Phoenix, AZ
02.2019 - Current

Mover and packer

Properly inventory furniture/ items from a home

Properly package and store furniture and contents from a home

Load and unload trucks

Drive trucks and trailers

Clean and restore fire/smoke damage items.

Structure cleaning and post construction cleaning of buildings

Works well with other/ team player

Help homeowners with any questions they have.

Unpack and move contents into homes

Vehicle maintenance

Keep warehouse clean and safe to work in

Mitigation/ demolition inside home

Mitigate floods and fires in homes.

Clean up of debris

Battery Service Technician

Terrell Battery
Phoenix, AZ
10.2007 - 02.2019
  • Assisted with troubleshooting remote customer inquiries regarding battery issues, providing valuable guidance over the phone or via email.
  • Stayed up-to-date on industry advancements and new technologies to provide cutting-edge service to customers.
  • Safely replaced damaged batteries, ensuring optimal vehicle performance for clients.
  • Increased customer satisfaction with timely and effective battery repair services.
  • Enhanced team productivity by maintaining a well-organized workspace and inventory system for tools and parts.
  • Performed routine maintenance on various types of batteries, prolonging their lifespan and functionality.
  • Improved battery service efficiency by performing thorough diagnostic tests and identifying issues accurately.
  • Contributed to the company''s reputation for excellence in service by consistently receiving positive feedback from customers and maintaining a high level of professionalism at all times.
  • Educated customers on proper battery care and maintenance, resulting in fewer return visits for service issues.
  • Inspected and tested equipment to locate damage or worn parts.
  • Recorded repairs required, parts used and labor time.
  • Greeted customers and made sales on automotive batteries.
  • Properly Loaded and unloaded truck load of batteries.
  • Manage and disposed of non-salvageable batteries.

Warehouse Operator

Royal Paper Converting
Phoenix, AZ
09.2007 - 10.2007
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Maintained clean and organized work environment, adhering strictly to health and safety regulations.

Cashier

Kyoto Bowl
Tempe, AZ
03.2007 - 09.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

West Phoenix High School
Phoenix, AZ

N/A - IT Computer Science And Networking

ITT Technical Institute
Tempe, AZ

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Cash Handling
  • Flexible Schedule
  • Work Planning and Prioritization
  • Daily workflow improvement
  • Safety
  • Client Service
  • Documentation And Reporting
  • Client Support
  • Staff education and training
  • Dependable and Responsible
  • Multitasking
  • Work Area Cleaning
  • Team Communication and Collaboration
  • Excellent Communication
  • Active Listening

Timeline

Contents Lead Team

ServiceMaster by Desertdry
02.2019 - Current

Battery Service Technician

Terrell Battery
10.2007 - 02.2019

Warehouse Operator

Royal Paper Converting
09.2007 - 10.2007

Cashier

Kyoto Bowl
03.2007 - 09.2007

High School Diploma -

West Phoenix High School

N/A - IT Computer Science And Networking

ITT Technical Institute
Julio Bautista