Julio Colmenarez
Miami,FL
Summary
Hardworking Restaurant Busser serves patrons by setting tables, placing and replacing silverware and keeping beverage glasses full. Adheres to sanitation and safety policies by clearing and cleaning tables. Explores opportunities to add value to job accomplishments.
Overview
7
7
years of professional experience
Work History
Restaurant Busser
Annie Borges
Miami, FL
04.2022 - 03.2024
- Greeted customers, provided menus and delivered drinks.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Performed opening duties including setting up side stations for service staff.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Provided assistance to other employees when needed during peak business hours.
- Responded promptly to customer inquiries related to menu items or services offered.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
- Replenished condiments when necessary; filled salt shakers and pepper mills.
- Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Transported filled bus tubs to kitchen dishwashing area.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Organized bus cart and returned to side station after each use.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Expedited food to tables to assist servers during busy periods.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Resolved guest complaints to maintain complete customer satisfaction.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Supported serving staff in delivering accurate and well-presented food orders.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Busser
Maria Rodas
Miami, FL
09.2020 - 07.2021
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
- Ensured that each table was properly set before seating guests.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Communicated with kitchen staff regarding any special requests from customers.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
Assistant Server
Kevin Muñoz
Miami, FL
03.2020 - 05.2020
- Assisted in setting up tables and chairs for events.
- Provided excellent customer service to guests.
- Greeted customers warmly upon arrival.
- Managed customer orders accurately and efficiently.
- Ensured all food was served at the correct temperature.
- Followed proper safety guidelines when handling food and beverages.
- Stocked supplies such as napkins, straws, condiments.
- Maintained cleanliness of dining area throughout shift.
- Answered questions about menu items and made recommendations accordingly.
- Performed opening and closing procedures according to company standards.
- Assisted other servers with table bussing and resetting tables as needed.
- Communicated effectively with kitchen staff regarding customer orders and special requests.
Cook
Rosana Navas
Miami, FL
10.2018 - 02.2020
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Monitored stock levels of food items and ordered more when necessary.
- Checked quality of ingredients before use in order to ensure freshness.
- Supervised and trained kitchen staff on proper preparation techniques.
- Ordered supplies as needed for the kitchen.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Server
Luis Medina
Ecuador, Quito
04.2018 - 09.2018
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server
Javier Castillo
Venezuela , Barquisimeto
02.2017 - 01.2018
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
Industrial Relations Technician -
Instituto De Tecnología "Antonio José De Sucre
Venezuela , Barquisimeto 01-2018
Skills
- Menu knowledge
- Heavy Lifting
- Customer Service-Oriented
- Professional Appearance
- Table coordination
- Wait Staff Support
- Table Bussing
- Server Support
- Regulatory Compliance
- Guest Relations
- Food Running
- Customer service excellence
- Strong client relations
- Team Collaboration
Timeline
Restaurant Busser
Annie Borges
04.2022 - 03.2024
Busser
Maria Rodas
09.2020 - 07.2021
Assistant Server
Kevin Muñoz
03.2020 - 05.2020
Cook
Rosana Navas
10.2018 - 02.2020
Server
Luis Medina
04.2018 - 09.2018
Server
Javier Castillo
02.2017 - 01.2018
Industrial Relations Technician -
Instituto De Tecnología "Antonio José De Sucre