Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Julio E. Lopez

Dallas

Summary

To obtain a challenging position where I can utilize my managerial, analytical and interpersonal skills to their fullest potential.

Overview

37
37
years of professional experience

Work History

DSO (S.H.O.T./RELEASE)

Dallas County Detention Facility
06.2021 - Current
  • Direct supervision of multiple inmates in a control environment.
  • Submit reports on pod violations, inmate incidents.
  • Conduct pod inspections, and shakedowns.
  • Monitor inmate visitations, and escort detail.

DSO (Kays South Tower)

Dallas County Detention Facility (Lew Sterrett)
12.2016 - 06.2021
  • Direct supervision of multiple inmates in a control environment.
  • Submit reports on pod violations, inmate incidents.
  • Conduct pod inspections, and shakedowns.
  • Monitor inmate visitations, and escort detail.

JSO I (RDT-Start Program)

Dallas County Juvenile Detention Facility
12.2013 - 12.2016
  • Daily monitoring of juvenile residents.
  • Attend daily briefings on day to procedures & protocol
  • Documenting all activities, Infractions, Observations.
  • Conduct escort procedures during family visits, classroom, and legal appointments.

Administrative Aide/Case Clerk (Home Confinement)

Volunteers of America
05.2010 - 10.2013
  • Directly responsible for inputting and tracking client reports.
  • Implementing and maintaining BA/UA logs, and reporting any discrepancies
  • Compiling end of the month reports for the director.
  • Attending bi-weekly department meetings
  • Conducting random home and work visitations for clients that are on home Confinement.

Security Surveillance & Front Desk Receptionist

Whelan Security Service, Inc.
08.2008 - 02.2010
  • Daily patrol of two parking structures & one 21 story corporate office.
  • Daily log entries for packages, visitors and vendors.
  • Screening contractors & maintenance workers to assigned locations for daily work schedules.
  • Periodic checking of fire alarm & sprinkler systems.
  • Conducting fire drills and readiness assessment training for all tenants.
  • Monthly Security/Customer Service meeting & performance appraisals.
  • Assignment: Blue Cross Blue Shield of Texas (Richardson).

Customer Service Agent

Delta Airlines
08.2005 - 09.2007
  • Meet and greet incoming/outgoing passengers at assigned airport terminals.
  • Bag & labels all outgoing luggage in domestic, foreign and contract port ways.
  • Check in and rebook all assigned delayed flights. Assist any and all passengers that require assistance.
  • Attend daily flight briefings, performance seminars and take part in on going training sessions.
  • Close out workstation terminal at beginning/end of shift.
  • Escort passengers to designated locations and assist in passenger flight transfer.
  • Current Assignment: John F. Kennedy International Airport (DCI)

Maintenance Manager/Tenant Relations Coordinator

Goldfarb Properties/Harbor House
11.2003 - 09.2004
  • Coordinated and supervised a staff of 17 porters and superintendents with their daily, work assignments and routine landscaping of a 22 acre residential development.
  • Ordered, purchased and distribute supplies and materials. Processed all billing and payment inquiries. Conducted monthly meetings on issues regarding OSHA and OASIS inspections.
  • Monitored payroll, overtime contract/vender billings cycles.
  • Distribution of monthly reports to department heads on maintenance reports, completion of contracts and ongoing long/short progressive assignments. Scheduling of appointments for technicians, plumber, and outside contractors.
  • Processed evictions, conduct move in/out inspections.
  • Addressed the needs of all tenants on a daily basis.

Satellite Housekeeping Manager

Modern Facilities Services, Inc./Bronx Lebanon Hospital
02.2001 - 04.2003
  • Responsible for all overall operations to all contracted locations for satellites housekeeping. (This includes 17 ambulatory/psychiatric care practices, one rehab clinic, one special needs facility and two halfway houses.)
  • Established and maintained a positive relationship with hospital senior administration, employees, patients and visitors of Bronx Lebanon Center outpatient clinics located throughout the South and Central Bronx.
  • Prepared and implemented plans and procedures to meet/exceed regulatory standards. Assisted in successfully passing 16 NYDOH Article 28 State Surveys and the 2002 JCAHO re-accreditation survey.
  • Responsible for the review and preparation of payroll, staffing analysis and human resources functions for a department with over 27 full time 1199 union staff members.
  • Management of all administrative functions including all administrative staffs 8 in a 24/7 operation.
  • Conducted employee evaluations, employee/union tribunals and disciplinary proceedings.

Maintenance Manager/Tenant Relations Coordinator

Morrisania Associates/Two Trees Management
01.1997 - 02.2001
  • Coordinated and supervised a staff of 17 superintendents and porters with daily work schedules.
  • Conducted weekly meeting with both department heads and staff on going long/short term issues.
  • Oversee unit inspections for a 1500 unit complex over an eight-block radius. (Daily)
  • Assisted in eviction proceedings, move in/out inspection; lock outs and housing court sessions.
  • Purchased and distributed supplies, materials and equipment when needed. (Tracking)
  • Monitored all weekly payroll, overtime and petty cash disbursement to in house laborers and contractors.
  • Scheduling all repairs and documenting them Tenant Pro Software database.
  • Documenting and assigning repairs to supers and technicians.

Legal Clerk/Administrative Assistant

Freedman and Fish, Attorneys at Law
01.1995 - 01.1997
  • Opened, documented and processed all new and current client files.
  • Set up new client files and scheduled attorney/client conferences
  • Procurement of wills and estate trust documents
  • Processed and served all manner of legal documents
  • Attended signings and submission of legal documents to several court systems
  • Maintained office/legal supplies and ran the mailroom.

Mailroom Supervisor/Inquiry Processor

Venture Communications, Inc.
01.1993 - 01.1995
  • Directed communication with all department heads on P.I. inquiry card systems and responses.
  • Special handling of foreign accounts, Daily breakdown of P.I. cards processing, encoding invoices and billing statements.
  • Daily accounting ledger all incoming mail. High volume copying of legal contracts and documents.
  • Restocked supplies, the setting up of all office furniture, special event and upgrading computer equipment.

Shipping clerk/Stock Service/Hand Bag Dept.

Gucci America, Inc.
11.1991 - 09.1993
  • Directly responsible for coordinating and implementing inventory control procedures for Gucci handbag division.
  • Simultaneously conducting quality control inspection of incoming handbags and record the amount of usable/damaged merchandise.
  • Shipping, recording and inputting all merchandise that is purchased or is being transferred to other stores in the United State as well as international locations.
  • Coordinate VIP account deliveries, inventory profile and stocking all relevant departments with daily merchandise and coordinate all hand deliveries

Customer Service/Sales Representative

Paramount Computers, Inc.
07.1990 - 04.1991
  • Installation, servicing and maintenance of automatic teller machine modules (ATM)
  • Instruct all customers on proper money and card banking procedures.
  • Technical competence inputting of billing information and various tracking data.
  • Manufacturing ATM debit cards.
  • Documenting all customer complaint transactions and forwarding them to the appropriate banking institutions.

Assistant Store Manager

Tower Video, Inc.
12.1988 - 07.1990
  • Opening and closing the store
  • Daily inventory inspection of merchandise.
  • Scheduling daily assignments for shift employees.
  • Closing out cash registers and documenting all cash, credit and check purchases.
  • Responsible for daily balancing of cash receipt, accounts receivable and membership status quota.

Education

High School Diploma - Business Management/Human Resource

University of Phoenix/Axia College
01-2010

Business Management/Accounting

Royal business School
New York, NY
01-1984

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Herbert H. Lehman HS
Bronx, NY
01-1982

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

DSO (S.H.O.T./RELEASE)

Dallas County Detention Facility
06.2021 - Current

DSO (Kays South Tower)

Dallas County Detention Facility (Lew Sterrett)
12.2016 - 06.2021

JSO I (RDT-Start Program)

Dallas County Juvenile Detention Facility
12.2013 - 12.2016

Administrative Aide/Case Clerk (Home Confinement)

Volunteers of America
05.2010 - 10.2013

Security Surveillance & Front Desk Receptionist

Whelan Security Service, Inc.
08.2008 - 02.2010

Customer Service Agent

Delta Airlines
08.2005 - 09.2007

Maintenance Manager/Tenant Relations Coordinator

Goldfarb Properties/Harbor House
11.2003 - 09.2004

Satellite Housekeeping Manager

Modern Facilities Services, Inc./Bronx Lebanon Hospital
02.2001 - 04.2003

Maintenance Manager/Tenant Relations Coordinator

Morrisania Associates/Two Trees Management
01.1997 - 02.2001

Legal Clerk/Administrative Assistant

Freedman and Fish, Attorneys at Law
01.1995 - 01.1997

Mailroom Supervisor/Inquiry Processor

Venture Communications, Inc.
01.1993 - 01.1995

Shipping clerk/Stock Service/Hand Bag Dept.

Gucci America, Inc.
11.1991 - 09.1993

Customer Service/Sales Representative

Paramount Computers, Inc.
07.1990 - 04.1991

Assistant Store Manager

Tower Video, Inc.
12.1988 - 07.1990

Business Management/Accounting

Royal business School

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Herbert H. Lehman HS

High School Diploma - Business Management/Human Resource

University of Phoenix/Axia College