Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Release of Medical Information Specialists I
CIOX HEALTH, Health Information Managment
03.2022 - 11.2023
Upheld HIPAA regulations and standards for protecting patient information.
Retrieved medical data for physicians and patients.
Secured confidential patient information from unauthorized access.
Performed regular quality and validation assessments on patient data to verify accuracy.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Fitness Director/Group Fitness Instructor
Lanier Village Estates/ Fitness Forum
01.1998 - 06.2021
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Maintained clean and organized workout environment to enhance overall fitness experience.
Helped clients reach fitness objectives by providing encouragement and motivation.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Taught a variety of fitness classes a day (5 days a week)
Health Insurance Clerk
United Food & Commercial Workers Union & Employers
01.1984 - 01.1997
Provided quality clerical support while processing health insurance benefits for grocery clerks.
Interacted with customers by phone or in-person to provide health benefit information.
Maintained filing system and organized customer documents for easy retrieval of information.
Processed a required amount of health insurance claims
Education
High School Diploma -
Forest Park High School
Forest Park, GA
06.1984
Skills
Scheduling
Problem Solver
Appointment Setting
Friendly, Positive Attitude
Accountability
Computer Knowledge
Timeline
Release of Medical Information Specialists I
CIOX HEALTH, Health Information Managment
03.2022 - 11.2023
Fitness Director/Group Fitness Instructor
Lanier Village Estates/ Fitness Forum
01.1998 - 06.2021
Health Insurance Clerk
United Food & Commercial Workers Union & Employers