Lesley Corn
Spartanburg,SC
Summary
Customer service oriented professional with 16+ years of healthcare industry experience. Able to provide timely and accurate data and communicate effectively with co-workers, patients, family and staff. Follows all applicable policies, procedures, and guidelines to ensure quality. Maintains and safeguards individuals privacy and confidentiality.
Overview
16
16
years of professional experience
Work History
Health Information Management Specialists / Release of Information /Senior Medical Coder
Spartanburg Regional Healthcare System
08.2014 - Current
- Provide customer service and print medical records for patients who provide written requests
- Applying appropriate ICD-10-CM / CPT codes to patient accounts.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
Funeral Director/Apprentice Embalmer
The J.M. Dunbar Funeral Home
07.2007 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Arranged funeral/memorial services for grieving families.
- Arranged transportation between sites, states and foreign countries for remains.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Embalmed human remains to slow decomposition.
Autopsy Technician
Spartanburg Regional Healthcare System
01.2014 - 05.2021
- Process decedent paperwork of patients who pass away in the hospital
- Assist with Coroner's autopsies, obtaining medical records, and decedent paperwork
- Release decedent's to funeral home for final disposition.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy
Florida06.2020
Master's Degree - Communication Sciences and Disorders
University of South Carolina
Columbia, SC01.2002
Bachelor of Arts Degree - Speech Language Pathology
Columbia College
Columbia, SC01.1997
Skills
- Healthcare Industry Software: EPIC Cloud-Based HER, Health Source ROI Software, Ciox ROI Software, 3M Encoder
- Accustomed to handling sensitive and confidential patient information
- Demonstrates independent work initiative, sound judgment, and attention to detail
- Manages time and priorities in multitask environments and possesses strong written and verbal communication skills
- Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint; Typing Speed: 66 WPM
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Grief Counseling
- Family Counseling
- Staff Scheduling
- Empathetic
- Emergency Response Coordinatior
- Regulatory Compliance
- Emergency Care/First Aid/Infant-Adult AED and CPR
- Interpersonal Communications
- Administrative Tasks
Timeline
Health Information Management Specialists / Release of Information /Senior Medical Coder
Spartanburg Regional Healthcare System
08.2014 - Current
Autopsy Technician
Spartanburg Regional Healthcare System
01.2014 - 05.2021
Funeral Director/Apprentice Embalmer
The J.M. Dunbar Funeral Home
07.2007 - Current
Associate of Science - Medical Billing and Coding
Ultimate Medical Academy
Master's Degree - Communication Sciences and Disorders
University of South Carolina
Bachelor of Arts Degree - Speech Language Pathology
Columbia College
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