Objective - To grow within Amazon and deliver results while working hard, having fun and making history.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
10.2023 - Current
Streamlined processing workflows to enhance operational efficiency.
Assisted in training new employees on standard work and best practices, resulting in consistently safe workstations.
Collaborated with safety and learning to resolve issues and improve the work environment. Partnering for many projects presented at startup that help educate the T1 population.
Monitor sort operations, Apollo audit coverage, and ensure documentation is provided to help understand inadequacies and adequacies within workflows.
Ownership over DAY and TWI sort NASC Coaching Audit: 2x2x2 Container Build Performance to ensure benchmark standards are met within sortation goals, and any barriers are resolved.
Proactively updating safety demonstrations at startup to include a comparison of unsafe and safe trends within the building, prioritizing that associates and the building population are knowledgeable about what is expected in keeping a safe work environment.
Collaboratively lead a significant turnaround of the Container Build standard work at RSW5. Implementing structural changes, including appointing quad leaders, enforcing break policies, and restructuring critical role practices, these initiatives reduced inactive hours from 25.05% to 18–19% and improved the MOST rate to 108.46 in week 23, achieving 99.36% of the network performance benchmark of 109.16.
Fulfillment Associate I
Amazon
02.2022 - 10.2023
Lead over 100 quality audits on filled containers before leaving the site to the next destination
Coached team in immediate process path to quality and safety standards to meet set goals
Implemented giving and receiving effective feedback to help new workers become acclimated to the site and company's atmosphere in order to improve their skills
Assisted learning in over 50 up-skill trainings for the team to increase performance and meet quality standards
Lead the site in PSR (perfect scan rate) at 99% to goal of 98% at a total of 42k shipments MoM.
Top Waterspider of October 2022
Always meeting and following standard work practices.
Can identify a situation, realize the task at hand, take action and acknowledge the results of my actions.
Service Technician
Right Choice Pest Solutions
05.2019 - 02.2020
Inspected equipment for proper operation and safety hazards prior to use.
Provided training on the safe usage of equipment when needed.
Responded quickly to emergency calls from clients needing immediate assistance.
Identified potential problems during routine inspections in order to prevent future situations.
Adhered to quality assurance procedures during every stage of the service process.