Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julio Gonzalez

Framingham,MA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Knowledgeable General Manager with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

15
15
years of professional experience

Work History

General Manager

McDonald's Restaurant
Natick, MA
06.2008 - 07.2023
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Developed service and sales strategies to improve retention and revenue.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

Education

GED -

Joseph P. Keefe Technical School
Framingham, MA
01-2021

General Manager Business Leadership - Restaurant Business management

Hamburger University
Chicago, IL
10-2016

Skills

  • Business Administration
  • Distribution Management
  • Supply Chain Management
  • Customer Retention
  • Expense Control
  • Service Quality Improvement
  • Sales Team Development
  • Top Talent Recruiting, Hiring, and Retention
  • Labor Cost Controls
  • Verbal and Written Communication
  • Profit and Loss Accountability
  • Staff-Retention Programs
  • Leadership and Team Building
  • Customer Experiences
  • Bilingual
  • Problem Resolution
  • Inventory Control
  • Training and Coaching

Languages

English
Professional
Spanish
Professional
Portuguese
Professional

Timeline

General Manager

McDonald's Restaurant
06.2008 - 07.2023

GED -

Joseph P. Keefe Technical School

General Manager Business Leadership - Restaurant Business management

Hamburger University
Julio Gonzalez