Julio Gonzalez
Health Care
Elgin,IL
Summary
Revenue cycle expert with strong background in optimizing financial operations. Skilled in billing, coding, and account reconciliation while enhancing patient satisfaction. Known for fostering collaborative team environments and driving measurable outcomes. Adaptable to evolving industry demands and consistently reliable in delivering results.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Services / Revenue Cycle Rep
Advocate Medical Group
12.2021 - Current
- Provide efficient, high quality service to patients within the practice.
- Registration of new and existing patients.
- Online and in person check in process assistance.
- Answering phones.
- Coordinate scheduling of future services / procedures via phone or in person.
- Scheduling of appointments within the practice, referrals for services and procedures, imaging and transportation.
- Travel to multiple sites as Preceptor for new employees.
- Collection of maximum fees prior to services and bill payment.
- Investigation of billing issues and registration of patients in EMR system EPIC.
- Translating.
Certified Interpreter / Translator Freelance
Medical Interpretation Services
2017 - Current
- English and Spanish translation of documents.
- Translation of websites.
- Document creation.
- In person and video interpreter for patients.
Revenue Cycle Representative
North Western Medicine
2019 - 2021
- Develop and maintain a solid understanding of the revenue cycle and how patient registration affects the billing process.
- ED, Outpatient Lab, Imaging and Occupational Health experience.
- Provide Exceptional patient experience and customer service, Compliance to all Covid-19 protocols.
- EMR maintenance.
- Insurance verification, Data entry, Collections, Translating for Medical practice and Business related duties.
- Super user of EPIC software, Healthcare insurance payer portals and protocols.
Shift Manager Weekends
Vision Works
04.2015 - 02.2020
- Perform all opening and closing procedures, making bank deposits.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Tracked receipts, employee hours, and inventory movements.
- Ordering of materials and glasses for customer.
- Pretesting and rooming of patients for Optometrist.
Insurance Follow Up Representative 3
Health Finance Resource
02.2018 - 11.2019
- Follow-up on hospital and private insurance for North Western and Advocate Medical Group accounts.
- Investigation of claims for Blue Cross Blue Shield, Medicaid, and Workers' Compensation.
- Reevaluation of payments, delivery of medical records, timely filing and appeals, and expertise in EMR systems such as Claim Source, Epic, Meditech, Medcollex, Medi, and Health Track.
Security Officer 3rd Shift
Grand Victoria Casino
05.2017 - 02.2018
- Order and escort of monetary chips to dealer of table games.
- Escorting of guess to vehicles, Closing and collection of money from game tables.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Revenue Cycle Representative
Amita Health / St. Joseph Hospital
04.2017 - 02.2018
- Collaborated with cross-functional teams to improve overall revenue cycle performance.
- Audited patient accounts for discrepancies, resolving issues for timely reimbursement.
- Reduced outstanding accounts receivable balances through diligent follow-up and effective communication with payers.
- Established strong working relationships with insurance representatives to expedite claim resolution.
Claims Analyst
Dupage Medical Group / Boncura Health Care
2016 - 2017
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed high-volume caseloads, prioritizing tasks to ensure timely completion of all claims.
- Maintained compliance with industry regulations and company policies while managing sensitive client information and claims records.
- Demonstrated a high level of accuracy and attention to detail in reviewing claim documentation for approval or denial decisions.
- Trained new analyst in Epic software.
Provider Relations Field Representative
Automated Health Systems Inc.
2004 - 2016
- Supported providers with navigating complex contract requirements, ensuring compliance and minimizing risk exposure.
- Conducted market research to identify potential new providers for network expansion initiatives.
- Assisted in the negotiation of contracts with providers, achieving favorable terms while maintaining strong partnerships.
- Participated in recruitment events promoting our organization''s services to attract prospective providers.
- Presenter for conferences.
- Site trainer for Health and Family Services IL. EMR system.
- Claim denial investigator for Health and Family Services Dept. IL.
Lab Assistant
Elgin Community College
2001 - 2004
- Enrollment of students in to workshops and classes.
- Check in and out of material.
- Preparation of handling of material for classes.
- Computer tutor and workshop presenter for ESL students.
- Website development for special events.
- Translating.
Reporter /Sports Photographer Newspaper and Radio
Newspaper
1998 - 2001
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Collaborated with other journalists and departments to produce well-rounded and comprehensive news coverage.
- Developed expertise in covering various events, demonstrating versatility and adaptability as a reporter and photographer.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
Education
No Degree - Health Care Administration And Billing Certificate
Computer Systems Institute
Elgin, IL01.2017
No Degree - Advertising, Computer Web Design Certificate.
Elgin Community College
Elgin, IL01.2005
High School Diploma -
Elgin High School
Elgin, IL01.1995
Skills
- Fluency in written and spoken English
- Practical problem-solving skills
- Team management
- Skilled educator
- Field expertise in public speaking
- Audience engagement specialist
- Recruitment of new talent
Certification
- Certified in Health Care Administration, Advocate Medical Group - 4 years.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Services / Revenue Cycle Rep
Advocate Medical Group
12.2021 - Current
Insurance Follow Up Representative 3
Health Finance Resource
02.2018 - 11.2019
Security Officer 3rd Shift
Grand Victoria Casino
05.2017 - 02.2018
Revenue Cycle Representative
Amita Health / St. Joseph Hospital
04.2017 - 02.2018
Shift Manager Weekends
Vision Works
04.2015 - 02.2020
Certified Interpreter / Translator Freelance
Medical Interpretation Services
2017 - Current
Revenue Cycle Representative
North Western Medicine
2019 - 2021
Claims Analyst
Dupage Medical Group / Boncura Health Care
2016 - 2017
Provider Relations Field Representative
Automated Health Systems Inc.
2004 - 2016
Lab Assistant
Elgin Community College
2001 - 2004
Reporter /Sports Photographer Newspaper and Radio
Newspaper
1998 - 2001
No Degree - Health Care Administration And Billing Certificate
Computer Systems Institute
No Degree - Advertising, Computer Web Design Certificate.
Elgin Community College
High School Diploma -
Elgin High School
Awards
Windows trouble shooting., I.T Proficiency., Design Software., HTML Developing.
Other
BONCURA HEALTH SOLUTIONS, DUPAGE MEDICAL GROUP, AUTOMATED HEALTH SYSTEMS, WRMN RADIO
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