JULIO LAINEZ
Westminster,CA
Summary
Motivated individual with over 9 years of experience in multiple sales industries. I am recognized for my professionalism, customer Service experience and exceeding company quotas. I pride myself in being a top performer in every industry I've applied my self to, keeping long term customer relationships and having the ability to respond positively to constructive criticism. I'm looking to apply my skills and experience in a new environment that is challenging and suits my interest.
Overview
10
10
years of professional experience
Work History
Insurance Broker
Skyblue Insurance
12.2024 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Calculated quotes and educated potential clients on insurance options.
- Calculated premiums and established payment methods for sales.
- Generated leads through cold-calling, networking and other outreach methods.
Sales Associate
T-Mobile
01.2019 - 12.2024
- Ability to Communicate effectively with New and Current customers to understand their needs and solve problems, while driving the sale to exceed my monthly quota
- Consistently learn new company promotions, upcoming products and policies to provide an excellent customer service experience
- Built customer loyalty and retention by following up with a monthly call to see how product purchased was preforming and to update on new sales promotions to increase sales
- Follow up with leads twice a week that weren't closed at the point of sales to see what we can do to earn their business
- Worked organized events at fairs, swap meets and stadiums to drive outside sales
- #1 Sales associate in 4 different districts and 2 regions multiple times Winner Circle award recipient (top 20% in sales nationwide)
Sales Associate
Buckle
01.2016 - 01.2019
- Provided a welcoming shopping experience for customers which gave me the ability to recommend clothing products In order to increase my product per sale metrics
- Held the highest monthly sales average per customer for 2 years straight
- Trained team members on effective sales methods to increase store production as a whole unit and was promoted as the managers assistant after 2 years
Education
Business Administration -
Mt. San Antonio College
01-2016
Business Administration -
Fresno City College
Fresno, CA01-2015
Mendota High School
Mendota, CA06-2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Professional Working
Timeline
Insurance Broker
Skyblue Insurance
12.2024 - Current
Sales Associate
T-Mobile
01.2019 - 12.2024
Sales Associate
Buckle
01.2016 - 01.2019
Business Administration -
Fresno City College
Mendota High School
Business Administration -
Mt. San Antonio College