Julio ninamango
Washington,UT
Summary
Dynamic training professional with a proven track record at Texas Roadhouse Restaurant, skilled in new hire training and creative problem solving. Developed impactful training programs that enhanced staff performance and engagement, fostering a collaborative environment. Recognized for mentoring new trainers and driving operational excellence through effective planning and coordination.
Overview
11
11
years of professional experience
Work History
Trainer
Texas Roadhouse Restaurant
06.2015 - Current
- Developed training materials to enhance employee onboarding processes.
- Conducted skill assessments to identify training needs and gaps.
- Facilitated workshops to improve team collaboration and performance.
- Evaluated training effectiveness through feedback and assessments.
- Mentored new trainers, sharing best practices for program delivery.
Team Member
Texas Roadhouse
06.2014 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in training new staff on operational procedures and menu knowledge for optimal performance.
- Ensured timely food preparation and delivery, contributing to positive dining experiences for guests.
Manager
Texas Roadhouse Restaurant
01.2018 - 12.2018
- Developed training programs to enhance staff skills and promote professional growth within the team.
- Analyzed performance metrics to identify areas for process improvement and operational excellence.
- Fostered a collaborative environment that encouraged innovation and open communication among team members.
Education
No Degree - Psychology
Utah Tech University
Saint George UTSkills
- New hire training
- Planning and coordination
- Group and individual instruction
- Course planning
Languages
Spanish
Professional Working
Timeline
Manager
Texas Roadhouse Restaurant
01.2018 - 12.2018
Trainer
Texas Roadhouse Restaurant
06.2015 - Current
Team Member
Texas Roadhouse
06.2014 - Current
No Degree - Psychology
Utah Tech University
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