Julio ninamango
Washington,UT
Summary
Dynamic training professional with a proven track record at Texas Roadhouse Restaurant, skilled in new hire training and creative problem solving. Developed impactful training programs that enhanced staff performance and engagement, fostering a collaborative environment. Recognized for mentoring new trainers and driving operational excellence through effective planning and coordination.
Overview
11
11
years of professional experience
Work History
Trainer
Texas Roadhouse Restaurant
Saint George
06.2015 - Current
- Developed training materials to enhance employee onboarding processes.
- Conducted skill assessments to identify training needs and gaps.
- Facilitated workshops to improve team collaboration and performance.
- Evaluated training effectiveness through feedback and assessments.
- Mentored new trainers, sharing best practices for program delivery.
Team Member
Texas Roadhouse
Saint George Ut
06.2014 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Assisted in training new staff on operational procedures and menu knowledge for optimal performance.
- Ensured timely food preparation and delivery, contributing to positive dining experiences for guests.
Manager
Texas Roadhouse Restaurant
Saint George UT
01.2018 - 12.2018
- Developed training programs to enhance staff skills and promote professional growth within the team.
- Analyzed performance metrics to identify areas for process improvement and operational excellence.
- Fostered a collaborative environment that encouraged innovation and open communication among team members.
Education
No Degree - Psychology
Utah Tech University
Saint George UTSkills
- New hire training
- Planning and coordination
- Group and individual instruction
- Course planning
Languages
Spanish
Professional Working
Timeline
Manager
Texas Roadhouse Restaurant
01.2018 - 12.2018
Trainer
Texas Roadhouse Restaurant
06.2015 - Current
Team Member
Texas Roadhouse
06.2014 - Current
No Degree - Psychology
Utah Tech University