Julio Orduna
Peoria,AZ
Summary
Results-driven Credit Manager with 10+ years of experience in shared services, specializing in credit risk management, collections, and financial operations. Expertise in optimizing processes, automating workflows, and implementing data-driven strategies to enhance cash flow and reduce risk. Skilled in managing multi-million-dollar portfolios and improving operational efficiency through collaboration with cross-functional teams
Overview
10
10
years of professional experience
Work History
Credit Manager
Charger Global Logistics
Scottsdale, AZ
03.2023 - 11.2024
- Directed and optimized credit operations for Charger and 6 subsidiaries, overseeing credit management processes across North America
- Implemented an online credit application system, automating credit decisions and streamlining customer onboarding
- Achieved a 90% improvement in efficiency and reduced onboarding time to 15 minutes
- Managed credit risk by monitoring and adjusting credit limits reducing exposure by $75M, balancing risk mitigation with business growth objectives to minimize exposure
- Resolved credit and collections issues by collaborating with customers, carriers, and factoring companies, delivering customized solutions to improve cash flow and reduce outstanding receivables
- Developed credit policies and implemented collection strategies that improved cash flow and reduced overdue accounts
- Leveraged data analytics to assess creditworthiness, forecast financial risks, and provide actionable insights to senior leadership
Credit Manager
Globaltraz
Scottsdale, AZ
02.2016 - 03.2023
- Managed end-to-end credit operations for a $2B+ revenue business, ensuring effective credit risk management, approvals, and collections to support financial health and growth
- Centralized credit functions by consolidating regional branch operations, enhancing consistency, efficiency, and scalability across the organization
- Drove operational efficiency by scaling automation initiatives over six years, maintaining staffing levels, and improving overall performance
- Spearheaded the redesign and implementation of a new credit platform, achieving a 60% increase in automation and streamlining credit decision processes
- Delivered quarterly credit metrics and trend analyses to shared services leadership, enabling data-driven decision-making and strategic planning
- Sustained a 70% auto-approval rate, reducing manual intervention and accelerating credit approval timelines
- Partnered with customers to resolve credit and collections challenges, implementing solutions that improved payment behaviors and strengthened client relationships
- Mentored and developed 2 Senior Credit Analysts, enhancing their technical expertise, decision-making, and leadership skills through coaching and performance feedback
Collections Analyst II
Blackhawk Network
Phoenix, AZ
09.2014 - 03.2016
- Managed a high-volume portfolio of 800+ customer accounts, overseeing $100M+ in accounts receivable and maintaining an over-60-day delinquency rate of just 5%
- Cultivated strong client relationships to proactively address payment issues, minimize delinquencies, and improve cash flow
- Led collections for complex international accounts, resolving cross-border challenges and ensuring compliance with global financial regulations
- Partnered with cross-functional teams to resolve credit disputes, refine collection strategies, and enhance operational performance
- Delivered actionable insights to the collections supervisor through biweekly meetings on AR performance, collection trends, and account statuses
Skills
- Credit Risk Management
- Financial Data Analysis
- Credit Scoring Models
- ERP Software Proficiency
- Workflow Automation
- Process Optimization
Languages
Spanish, Bilingual
Timeline
Credit Manager
Charger Global Logistics
03.2023 - 11.2024
Credit Manager
Globaltraz
02.2016 - 03.2023
Collections Analyst II
Blackhawk Network
09.2014 - 03.2016
Similar Profiles
Gurpreet SinghGurpreet Singh
Senior Administrative Assistant at Charger Global LogisticsSenior Administrative Assistant at Charger Global Logistics
Simranjot SinghSimranjot Singh
Truck Driver at Charger LogisticsTruck Driver at Charger Logistics
SANDEEP KAURSANDEEP KAUR
Dispatch Coordinator at Charger LogisticsDispatch Coordinator at Charger Logistics
ALAINA ARMENIAKOSALAINA ARMENIAKOS
Mental Health Specialist- Adult/Older Adult Team at Gardner Health ServicesMental Health Specialist- Adult/Older Adult Team at Gardner Health Services
George ColemanGeorge Coleman
Carpenter at Ralphs Remodeling and ConstructionCarpenter at Ralphs Remodeling and Construction