Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julio Puentes

San Diego,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills honed at Tempo Cantina. Expert in high-volume dining environments, adept at cash handling and guest engagement. Proven ability to enhance sales through effective teamwork and menu memorization, ensuring memorable dining experiences for all guests.

Overview

16
16
years of professional experience

Work History

Server/Sales

Tempo Cantina
02.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during
  • busy shifts for efficient workflow and excellent guest experiences.
  • (619)859-5464 GM Jose Muños

Server

La Sinaloense
04.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during
  • busy shifts for efficient workflow and excellent guest experiences.
  • (619)500-5389 GM Arturo

Server/ Assistant Manager

Achiote Restaurants
08.2009 - 03.2021
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
  • Organized successful private events within the establishment, showcasing our ability to cater to a diverse range of customer needs and expectations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously whiteout compromising service quality
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • (619)690-1494 GM Keno Revilla

Server

Over the Border
05.2018 - 11.2020

Sales,customer service

Education

GED -

Castle Park High School
Chula Vista, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Food running
  • Menu memorization
  • Customer service
  • High volume dining
  • Team collaboration
  • Sales expertise
  • Sales techniques

Timeline

Server/Sales

Tempo Cantina
02.2022 - Current

Server

La Sinaloense
04.2021 - 01.2022

Server

Over the Border
05.2018 - 11.2020

Server/ Assistant Manager

Achiote Restaurants
08.2009 - 03.2021

GED -

Castle Park High School
Julio Puentes