Mandy Watton
Carlisle,KY
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Burrell School Vineyard and Winery. Proven ability to enhance guest engagement and optimize operations, while effectively training staff. Experienced in cash handling and inventory management, ensuring compliance and satisfaction in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Server/Sales
Burrell School Vineyard and Winery
05.2024 - 11.2024
- Provided exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
- Managed food and beverage orders, ensuring accuracy and timely delivery to guests.
- Collaborated with team members to maintain cleanliness and organization of dining areas.
- Assisted in training new staff on operational procedures and menu knowledge.
Supervisor/Beauty Manager
Rite Aid
03.2003 - 01.2019
- Supervised daily operations, ensuring compliance with company policies and regulatory standards.
- Trained and mentored team members on product knowledge and customer service best practices.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Coordinated scheduling to ensure adequate staffing during peak business hours.
Education
No Degree - General Education
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Fountain Valley High School
Fountain Valley, CA06-1994
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- [Area of certification] Training - [Timeframe]
- Currently working on an AI certification through Coursiv
Timeline
Server/Sales
Burrell School Vineyard and Winery
05.2024 - 11.2024
Supervisor/Beauty Manager
Rite Aid
03.2003 - 01.2019
No Degree - General Education
Orange Coast College
High School Diploma -
Fountain Valley High School