Julio Quintana
Casper,WY
Summary
Results-driven sales professional with a proven track record of exceeding targets in high-pressure environments. Expertise in customer relationship management and strategic planning, complemented by strong negotiation skills. Demonstrates exceptional communication, adaptability, and problem-solving capabilities to navigate complex sales challenges. Aiming to leverage these strengths to drive growth in a forward-thinking organization. Skilled in sales and customer relationship management, with a background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills, critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics, and service excellence. Contributed to significant growth in the client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
33
33
years of professional experience
Work History
Business Account Executive
Spectrum Business
Casper, WY
08.2019 - Current
- Established customer relationships through sales of internet, phone services, TV solutions, and mobile products.
- Monitored market trends, competitor offerings, and product advancements to ensure competitive positioning.
- Provided consultative sales support to customers regarding their business needs.
- Used CRM database to track referral and appointment data.
- Grew account base by identifying and targeting potential clients in the local market.
- Secured leads through active networking at various professional gatherings.
- Promoted new products and services to existing clients as they became available.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Authored detailed accounts of client communication and goal progress.
- Performed research on industry trends, market dynamics, and customer feedback data.
- Tracked monthly sales results against targets set by management team.
Territory Manager
US. Foods
01.2014 - 01.2017
- Developed and maintained relationships with existing and new customers to drive sales of food and non-food items.
- Ensured effective communication and trust with clients.
- Promoted value-added engagement through strategic customer interactions.
- Facilitated the opening of new accounts through strategic use of supplementary assets.
- Implemented robust training program to enhance skills of Territory Managers.
- Completed comprehensive training program prior to territory assignment.
- Designed strategies to enhance customer base and drive profitable sales.
- Resolved operational challenges such as incorrect deliveries, insufficient loads, and inventory discrepancies during order processing.
- Facilitate timely collection of balances through collaboration with credit department.
- Promoted meaningful interactions by aligning sales efforts with customer interests.
- Assess market trends, propose suitable products to customers, and employ product sampling based on business objectives.
- Responded to inquiries regarding products, prices, availability, and uses.
- Enhanced customer knowledge through comprehensive instruction.
- Monitored market dynamics, product advancements, and competitor offerings including prices and sales.
- Enhanced business growth by leveraging external assets for prime penetration prospects.
- Developed business opportunities through strategic prospecting and relationship-building efforts.
- Engaged in divisional events such as sales meetings, food shows, and promotional initiatives to drive sales growth.
- Maximized efficiency in special orders and administrative tasks through effective utilization of team coordinators.
- Utilized expertise across diverse roles to strengthen business growth initiatives.
- Maintained organized sales records and consistently delivered menu suggestions aligned with client preferences.
Sales and Service Representative
Advanced Chemical Solutions
01.2013 - 01.2014
- Conducted routine assessments of established customers' chemical procurement schedules.
- Generated accurate invoices, obtained necessary signatures, and processed payments when applicable.
- Managed logistics for chemical transfers originating at the Billings location via communication with Brady.
- Enhanced usage of multiple products by clients.
- Boosted sales volumes through strategic upselling.
- Fostered relationships with leads, securing successful conversions to ACS solutions.
- Proficient at inspecting entire spectrum of chemical dispensing devices.
- Adjusted workflow dynamically to accommodate unexpected service demands.
- Monitored warehouse and truck inventory levels to maintain adequate stock.
- Compiled and mailed inventory orders along with relevant documents each week.
- Ensured regular servicing of company van.
Sales Relief
Food Services of America
01.2012 - 01.2013
- Ensured coverage and maintained high standards for District 45 customers whenever associates were unavailable.
- Executed proven sales techniques to enhance relationships with existing customers and acquire new clientele based on strategic plans.
- Presented innovative services to clientele.
- Participated in district and general sales meetings to share insights.
- Fostered positive representation of the organization through consistent professional conduct.
- Enhanced Food Services of America market presence through active engagement with District 45 associates and the sales manager.
- Devised and applied cutting-edge techniques to drive district-level achievements.
Assistant General Manager and Executive Food & Beverage Director
Holiday Inn
01.2008 - 01.2012
- Oversaw comprehensive management of hotel operations, driving operational efficiency.
- Managed comprehensive functions of the F & B department, including meal periods and lounge activities.
- Created an efficient management group equipped to manage, instruct, and structure teams exceeding expectations.
- Engaged with clients to confirm F&B and A/V specifications tailored to their event needs.
- Drafted client contracts, processed final invoices, and set up AR accounts.
- Supported effective department operations including front desk, engineering, housekeeping and sales through close coordination with the GM.
- Developed initiatives promoting increased revenue and improved guest satisfaction scores in partnership with key departmental leaders.
- Held regular meetings with GM aimed at expanding and refining objectives crucial for the success of the Holiday Inn.
Bar Manager
Armor’s Silver Fox
01.2000 - 01.2008
- Planned and implemented daily drink specials.
- Formulated tactics to ensure maximum profitability through suggestive sales techniques.
- Directed staff development initiatives ensuring alignment with organizational goals.
- Designed strategic incentives to align employee motivation with organizational goals.
- Maintained cost-effective operations by analyzing monthly inventories.
Assistant Food and Beverage Director
Radisson Hotel and Convention Centre
01.1999 - 01.2000
- Directed comprehensive operations of Food & Beverage department encompassing dining establishments, cocktail lounge, and event services.
- Oversee restaurant, bar, and banquet sales.
- Established a workplace culture aimed at optimizing personal competencies for revenue growth.
- Addressed and eliminated root causes of negative situations.
- Collaborated daily with GM, F&B Director, and Executive Director of Sales to align service goals for Radisson Hotel.
Dining Room Manager
Parkway Plaza Hotel & Convention Centre
01.1996 - 01.1999
- Facilitated operational achievements at Poor Boy’s Steak House and the Parkway Café.
- Conducted comprehensive training sessions for front-of-house staff on policies, procedures, and guest interaction protocols.
- Supervised sales operations through comprehensive reviews of hotel reservations and conventions, focusing on revenue growth.
- Led weekly discussions among service personnel to innovate sales approaches and sustain strong objectives.
- Organized workforce availability through structured scheduling processes.
- Worked alongside F&B department leadership to enhance and sustain high service standards at Parkway Plaza.
Front of the House Manager
Kindler’s Western Cuisine and Spirits
01.1992 - 01.1996
- Oversaw dining room operations.
- Managed personnel to uphold and elevate the values at Kindler’s.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Elevated sales performance with innovative approach to suggestive selling.
- Managed team of employees, daily progress reports and overall project planning.
- Developed staff schedules to optimize operational efficiency.
- Coordinated regular staff meetings to ensure high standards of service.
- Nurtured a setting that encourages strong team spirit.
Education
Associate of Science - Business Management
Casper College
Casper, WY03-2002
Skills
- Clear Verbal Communication
- Effective Written Communication
- Customer service
- Presentation skills
- Strategic Issue Analysis
- Negotiation skills
- Software Competency
- Proficient in Microsoft Office
- Excel Proficiency
- Visual Communication Skills
- Salesforce Proficiency
- Kitchen Operations Specialist
- Technology Integration
- Product positioning
- Business development and planning
- Strategic Improvement Planning
- Performance Evaluation
- Customer relationship management
- CRM tracking
- Supplier Relationship Management
- Staff Performance Evaluation
- Strategic Sales Consultation
- Strategic Competitor Evaluation
- Market Growth Strategy
- Systems and software expertise
- Industry networking
- Staff management
- Profit Optimization Techniques
- New Business Acquisition
- Pipeline Optimization
- Conflict Resolution
- Negotiation Expertise
- Brand Marketing
- Strategic business planning
- Data-Driven Sales Projections
- Territory Oversight
- Business Development
- Team Development
- Order management
- Upselling and cross selling
- Account servicing
- Trend analysis
- Marketing expertise
- Multitasking and organization
- Account growth
- Sales development
- Opportunities identification
- Price structuring
- Market penetration strategies
- Goal setting
- Sales presentations
- Operations
- Business management
- Team collaboration and leadership
- Product and service sales
- Relationship building
- Verbal and written communication
- Trends analysis
- Event networking
- Lead prospecting
- Cold calling
- Sales leadership
- Inventory control
References
- Patrick Danaher, 307.620.6071
- Gina Colaw, Manager, Armor’s Silver Fox, 307.235.3000
- Jode Parsons, Electrician, 307.267.2530
- Bernard Ambrosino, Executive Chef and GM, Armor’s Silver Fox, 307.235.3000
- Chase Natalie, Financial Advisor for Wells Fargo, 406-600-2254
Accomplishments
- Over 16 years of Food & Beverage and Hotel Management experience
- Over 16 years of leadership experience
- Over 17 years of Bar and Restaurant experience
- Extensive knowledge of Hotel, Restaurant and bar daily operations
- Experience with Restaurant & Bar openings as well as renovations
- Experience in planning and developing menus for restaurants and bars
- Extensive knowledge of P.O.S and Opera systems
- 2009 Manager of the year for Holiday Inn
- Extensive sales knowledge for the hospitality industry
- Sales experience for Food Services of America
- Sales experience for ACS
- Sales experience for US. Foods
- Sales experience for Spectrum Business
Salary Requirements
Negotiable
Knowledge Skills Abilities
- Excellent oral and written communication skills.
- Customer service and presentation abilities.
- Problem solving ability and negotiation skills.
- Proficient in Microsoft Office products.
- Extensive training in Salesforce and Sous.
References
References available upon request.
Work Preference
Work Type
Full TimeWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Would you like me to give you a formula for success? It's quite simple, really: Double your rate of failure.You are thinking of failure as the enemy of success.But it isn't at all. You can be discouraged by failure or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that's where you will find success.
Thomas J. Watson
Timeline
Business Account Executive
Spectrum Business
08.2019 - Current
Territory Manager
US. Foods
01.2014 - 01.2017
Sales and Service Representative
Advanced Chemical Solutions
01.2013 - 01.2014
Sales Relief
Food Services of America
01.2012 - 01.2013
Assistant General Manager and Executive Food & Beverage Director
Holiday Inn
01.2008 - 01.2012
Bar Manager
Armor’s Silver Fox
01.2000 - 01.2008
Assistant Food and Beverage Director
Radisson Hotel and Convention Centre
01.1999 - 01.2000
Dining Room Manager
Parkway Plaza Hotel & Convention Centre
01.1996 - 01.1999
Front of the House Manager
Kindler’s Western Cuisine and Spirits
01.1992 - 01.1996
Associate of Science - Business Management
Casper College