Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Daniel Calkins

Cicero

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

8
8
years of professional experience

Work History

Inbound Business Sales Representative

Spectrum Business
East Syracuse
08.2023 - Current
  • Managed customer inquiries through phone and email communication.
  • Developed rapport with clients to enhance customer satisfaction and loyalty.
  • Collaborated with team members to improve sales techniques and strategies.
  • Provided product information and recommendations based on customer needs.
  • Utilized CRM software to track sales leads and customer interactions.

Inbound Sales Representative

Spectrum Community Solutions
East Syracuse
11.2022 - 08.2023
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Processed payments, refunds and exchanges quickly and efficiently.
  • Collaborated with team members to improve sales techniques and strategies.

Fire Hose Tech

First Due Services
Syracuse
04.2021 - 10.2022
  • Conducted regular inspections of fire suppression systems for compliance.
  • Provided maintenance support for fire safety equipment and tools.
  • Collaborated with team members to troubleshoot system failures promptly.
  • Maintained accurate records of service performed and equipment status.
  • Assisted in training new technicians on safety procedures and equipment handling.

Pool Technician

Crystal Clear Pools and Spa
Cicero
04.2020 - 08.2020
  • Conducted regular maintenance on residential and commercial pool systems.
  • Cleaned pool surfaces, filters, and skimmers to ensure clear water quality.
  • Installed new pool equipment and systems according to manufacturer guidelines.
  • Collaborated with team members to troubleshoot complex pool issues effectively.
  • Inspected pool equipment for proper functioning of pumps, filters and control equipment.

Car Wash Detailer

Delta Sonic Car Wash Systems
North Syracuse
09.2018 - 10.2019
  • Cleaned vehicles using high-pressure washers and specialized cleaning products.
  • Applied wax and polish to enhance vehicle appearance and protect surfaces.
  • Vacuumed interiors, ensuring thorough cleaning of carpets and upholstery.
  • Maintained equipment, ensuring optimal performance and cleanliness of tools.
  • Collaborated with team members to execute efficient vehicle detailing processes.

Shelf Stocker

Speras Old Fashioned Meat Market
Cicero
10.2017 - 08.2018
  • Stocked shelves with products to maintain organized displays.
  • Rotated inventory to ensure freshness and product quality.
  • Assisted customers in locating items and answering inquiries.

Education

High School Diploma -

Cicero North Syracuse High School
Cicero, NY
06-2019

Some College (No Degree) - Business Administration

Onondaga Community College
Syracuse, NY

Skills

  • Customer relationship management
  • CRM software proficiency
  • Product expertise
  • Sales negotiation skills
  • Effective communication
  • Team collaboration
  • Problem solving
  • Active listening
  • Adaptability to change
  • Customer engagement

Affiliations

  • Golfer
  • Skiier
  • Fitness (Gym Goer)

Timeline

Inbound Business Sales Representative

Spectrum Business
08.2023 - Current

Inbound Sales Representative

Spectrum Community Solutions
11.2022 - 08.2023

Fire Hose Tech

First Due Services
04.2021 - 10.2022

Pool Technician

Crystal Clear Pools and Spa
04.2020 - 08.2020

Car Wash Detailer

Delta Sonic Car Wash Systems
09.2018 - 10.2019

Shelf Stocker

Speras Old Fashioned Meat Market
10.2017 - 08.2018

High School Diploma -

Cicero North Syracuse High School

Some College (No Degree) - Business Administration

Onondaga Community College

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